Reviews for AMERICAN CHOICE VAN LINES

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Picked Up On Time
Deliverd On Time
Accuracy Of Estimate
Customer Service Performance
Condition Of Goods
Knowledgable Staff
Average Rating:[3.39]

Number of Reviews: 11

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Address:  2078 Walsh Ave Unit B
State:  California
City:  Santa Clara
Zip Code:  95050
Contact:  Toll Free: (888)-USA-5001 Local: (408)970-9928 Fax: (408)-689-8012
Website:  www.americanchoicevanlines.com

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Product Description

American Choice Van Lines

Santa Clara,California

MC#634819 and US DOT #1732844
CALTPUC #190490

http://www.americanchoicevanlines.com





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User Reviews



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11 reviews available


Excelent service, price, delivery,
Reviewer: VanessaB from Anytown, AT 55555 - See all reviews by VanessaB

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0 of 0 people found this review helpful

This is second in the last 6 months with these guys. As with the prior move, no complaints whatsoever.

The movers were professional and friendly. They treated my possessions with the appropriate amount of care, and had a good attitude throughout. I called them on a Monday, and they were able to help with the move on Wednesday. Great rate, no surprise add-ons, no phony travel charges, etc.

I saw there were a couple of negative posts here. I don't get those, as that was not my experience at all. I had no bad experiences at all.

Whenever I move again (and I hope it is not anytime soon, as I am tired of moving) I will certainly try to use ACVL again.

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Efficient movers!!! thx,
Reviewer: David from Anytown, AT 55555

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0 of 0 people found this review helpful

We moved from San Francisco, CA to Atlanta, GA. There is nothing more I hate than moving. Hesitated calling moving companies since so many of them quote one rate and you end up paying much more. We received one flat rate from these guys and didn't have to pay a penny more
From the moment I began speaking with Crystal, my stress seem to have disappeared. She gave me all the step by step details and sent me a quote while on the phone with her. Although at the time of my call, I wasn't sure where exactly we were moving to or the exact date, she told me that they will make our move happen
When I called Crystal two weeks later with the date and address, she remembered me and pulled up our account immediately. She set everything up and told me that her guys would be by on monday, Sep 2nd between 9am-10am
The men that work for American Choice were there on the dot! I've never seen such AMAZING and EFFICIENT workers anywhere!!! They all had a smile on their face and were very helpful. Every single piece of furniture, lamp, painting, vase and anything else you can think of was wrapped carefully and taped to prevent any damage.
Every piece of furniture was arranged in the room they belonged and my move was easy and stress free because of Spartan. What Crystal had quoted never changed. She even checked up to make sure everything was going well. This type of service is hard to come by.
Thank you Crystal and all the men that work with you. Your guys are INCREDIBLE! I have never seen anyone work as hard as your guys!

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Happy with our relocation,
Reviewer: Emma111 from Anytown, AT 55555 - See all reviews by Emma111

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0 of 0 people found this review helpful

I needed to move a decent amount of stuff from one apartment to another. After making a few calls, I settled on American Chocie based on their availability and reputation. The guy on the phone gave us a flat rate of $1810 to have three movers move our house from Santa Clara to Sacramento.



The movers were a bit late getting to my place, but very apologetic once they got there. Armando, Alex, and another man whose name I forgot (sorry!) were very nice hardworking guys. They immediately assessed the extent of the job and got to it. They took care to wrap a couple of fragile items, like my digital piano, and Paddy even disassembled (and then reassembled) my big computer desk. At the destination, they had to carry all my stuff up to the third floor and, trust me, some of the items/boxes were pretty heavy.



The guys did an amazing job and were polite, professional, and hard working. They were probably the best movers I've dealt with, and I gave them a generous tip in appreciation. I would recommend American Choice to anyone who's looking to move with a minimum of hassle.

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Very professional from start to finish,
Reviewer: DavidJ from Anytown, AT 55555 - See all reviews by DavidJ

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0 of 0 people found this review helpful

We moved few times with different moving company and always something went wrong, when i moved with this moving company, i was amazed from the quality of the staff, the handled my precious furniture with so much care and gentle. I even got a great price and i really like to work with this reliable moving company again. thank you for making my relocation easier. You are five star for me THANK YOU American Choice....

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Reasonable fees for great services !!!,
Reviewer: MarkM from Little Rock, AR - See all reviews by MarkM

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1 of 1 people found this review helpful

We have used other moving companies in the past due to our line of work. But when it comes to dealing with American Choice Van Lines, they all pale in comparison. They not only provide friendly and professional movers, the main office makes the scheduling a breeze. They have helped us out on many occasions and leave our residents smiling. They will also go out of their way to make sure that they meet our deadlines so we can keep running smoothly. We will continue to use American Choice Van Lines for our future needs.


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Very positive move !!!,
Reviewer: JamesL from Denver, CO USA - See all reviews by JamesL

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0 of 0 people found this review helpful

On time pickup and delivery. I recently hired American Choice Van Lines to assist with my move, and I have to say the service was great. The staff is very friendly and eager to help. The work is done very professionally and in a timely manner, as well as very reasonable fees. I would recommend them to anyone who is planning a move. Excellent work! These guys really made my life a lot easier.

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American Choice Van Lines,
Reviewer: Krish from California Texas

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0 of 1 people found this review helpful

Pickup was on time, professional, and pick people were good, polite and friendly. They dis-assembled all the furnitures and packed the furnitures and loaded

Post pick-up - communication was poor. No calls from the coordinator on the status, unless, we call voluntarily and get updates. During transit, there was no periodic update from the company. Every time, we have to call and get updates

Delivery - Extremely poor. Rude and un-professional driver. Did not care or bother to assemble the furniture after unloading as per the contract. The delivery driver mentioned about money 20 times before delivering the goods, though we gave the postal money order for the full amount, even before we could visually inspect the condition of the goods

Will NOT recommend


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Over All Pleased,
Reviewer: Thor1971 from Anytown, AT 55555

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0 of 0 people found this review helpful

After getting many quotes I went with American Choice Van Lines. The price quoted was the biggest selling point for me. The guys were good but did arrive 2 hours late on pick up and 1 hour late on delivery&lt; I could live with this&gt; thus the 4 stars on those choices but other then that the move was first rate.

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NOT AS ADVERTISED,
Reviewer: Displeased from FL CA

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0 of 1 people found this review helpful

My family was very displeased with American choice van lines. The quote given was way off base they came late; delivered late and damaged many items.

I would never use this company again


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Rotten Nasty Company,
Reviewer: Anonymous from Anytown, AT 55555

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1 of 1 people found this review helpful

This company should be out of service.They took advantage of us with their low quote then once they pick you up the fangs come out.

Long carry/ more space/ added packing = twice the amount as was quoted. I warn you to run the other way and avoid them like the plauge.


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DISAPPOINTED,
Reviewer: S.J. from Anytown, AT 55555

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0 of 2 people found this review helpful

DO NOT use this service. These ppl are scamsters.

The movers arrived three hours late, gave a lame excuse. The movers are not even related to the company. They are third party contractors (work based on contracts on the market) who have no liability or accountability. They argue over the price and additional charges. They make u sign more paperwork and dont provide you a copy.



The company or the agent who confirmed the quote is never available to comment after you make a deposit. They make sure that the move happens over the weekend so that there is no one to answer your calls and you become a victim of their demands.



Worst yet, the delivery guy insisted paying $250 more before delivery because the moving truck could not enter the premises. They intentionally hire a big size truck and trick you to pay additional $.



Again, DO NOT USE THIS SERVICE. I wish I could use negative stars to rate this moving company.



I would probably go with Ashley the next time. They are professional, attentive to details (though they charge a couple of hundred dollars more). I would not mind paying upfront than being looted by low grade movers who dont even offer the service.



Kate, Melissa, you are correct and I should have heeded to your words. This moving company sucks big time. DO NOT MOVE with this company.



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