Reviews for BEKINS MOVING AND STORAGE

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Average Rating:[2.05]

Number of Reviews: 6

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Address:  330 S. MANNHEIM ROAD
State:  ILL
City:  HILLSIDE
Zip Code:  60162
Contact:  708-547-2000
Website:  http://www.bekins.com/moving/

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Product Description

BEKINS VAN LINES: MOVING COMPANY

LICENSE: MC 52793 USDOT:076029

WEBSITE: http://www.bekins.com/moving/



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6 reviews available


A bad surprise!,
Reviewer: Barbara from MO, US

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0 of 0 people found this review helpful

We had contracted with Bekins through Joe, a salesman from Ft. Lauderdale with Bekins to move our belongings from Florida to Missouri at a firm price of $15,000. When the truck showed up, it was NOT a Bekins truck, but a Wheaton truck with eight (8) doors. Wheaton has the worst reputation of all movers! Joe had "forgotten" to tell us that the two companies had merged. I went immediately to purchase eight of the toughest locks for the doors I could find and KEPT THE KEYS, despite the many loud and insistent protests from the owner/driver of the truck who was from Trinidad!
When the truck was loaded I placed all the locks on it and kept the keys with me.


I am certain that only due to this precaution all of our belongings arrived at our new home. We had paid top dollar and were badly deceived by the sales rep. I DO NOT recommend Bekins. The sales rep also made many mistakes on our furniture count had to come back three times to correct them. A lot of money paid by us for a lot of stress.

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Bekins steals your stuff,
Reviewer: Poppy from Anytown, AT 55555 - See all reviews by Poppy

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0 of 0 people found this review helpful

If you would like to pay someone to steal your valuables, hire Bekins. We hired them to move our household items from California to Ohio. The price was competitive, but it turns out they make up for it by stealing your valuables. They delivered our things to a storage facility where it sat for at least a week before they reloaded it onto another truck before actually transporting to Ohio. Our boxes were probably stored in a damp facility because some of the boxes were damp upon arrival. Our stuff was delivered almost 2 weeks late and several boxes appeared to have been damaged and/or opened and resealed with their tape. A couple of large furniture were damaged and several valuables were missing, including a digital video camera, two Nikon binoculars, and other computer peripherals. They claimed that the boxes were already damaged when they picked them up at the storage facility, blaming the other guys. Ultimately, no one would claimed responsibility for the damaged and stolen items.

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Dont Get Fooled,
Reviewer: Kalliamos from Chicago Arizona

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0 of 0 people found this review helpful

I made the mistake thinking this was the big national moving company but its not. This is a small fly by night company that preys upon consumers. Run the other way if they call you becuse they use bait and switch tricks to rasie your price more than double !

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Horrible delivery experience,
Reviewer: Val Wallace from Chicago area to Washington D.C. area

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1 of 1 people found this review helpful

We used Bekins through a local company contracted with them: Boyer-Rosene Moving & Storage of Arlington Heights, Illinois. The delivery of our furniture was awful. It took from 9 a.m. till 11 p.m. to unload our furniture and they used temporary day laborers instead of professional movers, a contract violation. They used a college freshman, his young brother and an unemployed chef. None of them had ever moved anyone before. We had breakage, some during the move and some from how the furniture was loaded on the truck. We have used professional movers before, and this was a different experience. It felt more like the same experience we've had in an amateur move with a bunch of buddies. They were not organized and unloaded everything differently than professional movers do. It was inefficient, stressful and dragged on. We ended up physically helping. We may be missing boxes. Also, a number of boxes we packed had pencil or pen holes, one marked fragile was crushed and another was torn open.

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Stay Away from this company,
Reviewer: Anne from Fort Lauderdale. FL

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3 of 4 people found this review helpful

We chose Bekins because we were impressed by the sales woman who sold us on the claim that a national company would provide us with a safer interstate move. She was sooo wrong. Our shipment arrived late, the professional movers were hired off the street from a local labor ready market, they had no moving experience, damaged our walls and floors, dented furniture, dropped boxes, placed boxes in the wrong rooms, could not assemble furniture, the list goes on and on. Several boxes were NOT DELIVERED. It was a nightmare. Luckily we had purchaced full insurance protection. But after months of dealing with the claims office we were told that items in boxes packed by owner were NOT COVERED. And, since we had no proof of what was missing, that would not be covered either. My only satisfaction is being able to share this story with others. STAY AWAY FROM BEKINS!!!!!! Unethical (never mentioned anything abour insurance exclusions when we spent almost $1,000 to protect our belongings)

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HORRIBLE,
Reviewer: LA LOUGHNER from Anytown, AT 55555

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3 of 3 people found this review helpful

LOST OUR VAN FOR 10 DAYS. Moved from CA to GA. Our van was 10 days late, a full 17 days after pick up. Their head office could not locate our van for 10 more days after the 7 day cross country trip, and could not tell us where our belongings were. They would not reimburse us for 10 days in a hotel with 2 kids and 2 cats. We were scared that our entire van was taken to Mexico and we would never see our belongings again. Their corporate office including the office of the president would NOT even return our calls. We finally traced our van ourselves to a local Bekins holding lot in Atlanta. It had been sitting there for 10 days and the local Bekins moving company just didn't care if it ever got delivered. They said it was dropped off there by mistake and wasn't their problem. It took 3 more days of screaming and threatening to call the police to get that company to deliver the van. When they did, they literally threw everything into the main floor instead of putting each box in their respective rooms in this three-story home. Lots of damage. HORRIBLE, DON'T USE BEKINS.

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