Reviews for BR MOVERS

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Price
Picked Up On Time
Deliverd On Time
Accuracy Of Estimate
Customer Service Performance
Condition Of Goods
Knowledgable Staff
Average Rating:[2.92]

Number of Reviews: 16

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Address:  5644 3rd Street NE
State:  Washington DC
City:  Washington DC
Zip Code:  20011
Contact:  (866) 693 - 7430
Website:  http://www.brmovers.com/

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Product Description

BR MOVERS  

MOVING COMPANY/BROKER

LIC:  USDOT: 1409224
        ICCMC# 534017

Website: http://brmovers.com/

Ripofff Report: http://www.ripoffreport.com/moving-companies/br-movers/br-movers-nightmare-moving-sca-c6w3d.htm  



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16 reviews available


THERE WHEN WE NEEDED THEM,
Reviewer: Pilot55 from Anytown, AT 55555 - See all reviews by Pilot55

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0 of 0 people found this review helpful

I CALLED BR-MOVERS ON FEB 4TH (SOMEBODY WAS ACTUALLY THERE) WITH AN EMERGENCY MOVE.

THE MOVERS I ORIGINALLY CONTRACTED NEVER SHOWED AND CALLED TO INFORM US THEY WERE NOT SHOWING SO AFTER GOING THROUGH SOME OF MY OLD EMAILS AND CALLING EVERYONE OF THEM I FINALLY GOT ONE OF THE OLD MOVING COMPANIES ON THE PHONE.
PROSPER HIS THE OWNER AND SAID HE WAS THERE RETURNING SOME CALLS TOLD ME HE COULD HAVE US PICKED UP BY THE 5TH OR 6TH WITH SUCH SHORT NOTICE SO I RESERVED BECAUSE I HAD NO OTHER CHOICE BUT TO GIVE IT A SHOT AND AFTER SEEING THEIR BBB REPORT FIGURED IT WAS O.K WELL.......THE DRIVER SHOWED UP ON THE 19TH AT 8:30 AM AND HAD OUR STUFF LOADED ON THE TRUCK BY 11:15 AND WAS OFF.

WE FOLLOWED THE TRUCK TO THE WEIGH STATION AND THE ESTIMATE WAS UNDER BY 500 LBS. $220.00 CAME OFF THE FINAL BILL AND WE WERE DELIVERED 7 DAYS LATER ( PROSPER SAID BETWEEN 6 AND 14 DAYS) EVERYTHING WAS ABOVE SATISFACTORY NOTHING WAS BROKEN,
THANK YOU BR-MOVERS,

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BR Movers Steal Items,
Reviewer: Priya from Anytown, AT 55555 - See all reviews by Priya

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0 of 0 people found this review helpful

They missed out 3 of my items. And when i have asked them to inquire about them they say that they are not able to find them. They are very cool in saying this answer to me. How the items disappear from the truck. They are neither delivered to any of the customers not they are within the truck. So this company would steal the items if they find that the item is valuable item. They are clever in doing such activity.

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I have already recommended them to my friends and will cont,
Reviewer: Lorakolmanusa from usa - See all reviews by Lorakolmanusa

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0 of 0 people found this review helpful

They moved all my things on time and not a single item damaged.

I just unpacked my new home and am so thankful I didn't hire careless movers.

They informed me about everything through the entire process regarding when my shipment will be picked up as well as when my shipment will be delivered

I have already recommended them to my friends and will continue to in future also.

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Worth a shot,
Reviewer: JWalker from Washington, DC - See all reviews by JWalker

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0 of 0 people found this review helpful

This winter in DC was pretty tough and long. Unfotunately we had to move on February. Despite the snow around movers came on time. They had 3 guys, our apartment was not too big, only 3 bedroom. Everything went smoothly, hey picked small stuff, wraped big items and we moved to new place. With the traffic and slippy roads it took a while to get to the point but well blame's on nature. Unloading took a bit longer thank expected but finally everything was in new apartment. I didn't notice any defects or damage on furniture, other items. I really would say that was a good choice.

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Fell in love with those guys,
Reviewer: DavisJ from Washington, DC, USA - See all reviews by DavisJ

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0 of 0 people found this review helpful

I just simply fell in love with those guys! They were so great, fast, careful, everything I could expect from a moving company was fulfilled. I had experience before and I cannot say it was bad, but this one was even better. The movers came on time, took care of fragile things, tv's, they wrapped everything and safely took to our new home. We moved 3BD apartment from VA to DC. We thought the prices will be much higher there, but we got very good deal. We didn't have to pay extra for all mover's materials, because we agreed on flat price before plus tips to workers. I could agree to pay even more afterI know how acknowledges these guys are. Really recommended!

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Great experience!,
Reviewer: TrevorS from Arlington, VA USA - See all reviews by TrevorS

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0 of 0 people found this review helpful

We called BR Movers on January 25th and on 28th we already had out stuff picked up. Movers came on time, didn't give us a call before, but we were waiting outside anyway with some of the boxes. The staff was fast and efficient, I have to say they did what they came for. In 6 hours all the furniture and boxes were in a truck ready to go. Our new apartment was still occupied till the 1st of February so they kept our stuff for couple days in the storage. As for now we already have everything unpacked and organized, BR Movers came on February 1st to unload. We did not see any dirt, spots or rips, no scratches on frames and statues. Some boxes corners were a little smashed, but it didn't do any damage for the things inside. No damage - no complaints. In conclusion we had a pleasant experience with this company, they helped us, they kept our stuff, they delivered and unloaded safely. Good job, see you next year!

__________________

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Scam Artist. We fell for it..,
Reviewer: Anonymous from Washington, DC

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0 of 0 people found this review helpful

Buyer Beware...These guys quoted us $480 for our move. They told us they wrap everything in blankets at no cost. We were warned about them from other moving companies, but we didn't listen. They arrived almost 2 hours late. As they began to move, we told us that they could not move any of our pre-wrapped stuff if they were going to warrant it. So they charged us for re-wrap the stuff. The move was quoted at 6 hours, and they took 9, including the 1 hour lunch break they took and charged us for. Our brand new dining room set chairs were all scratched because they threw chair on top of each other. They guy that did they quote grossly miscalculated the amount of stuff we had because they couldn't fit it all in the truck. They wanted to charge us additional hours to make a return trip, which we didn't allow them to do. But the worst part of all this is they after having paid to wrap everything thing in blankets, they charged us a deposit for the blankets that would be refunded if we used

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Dishonest,
Reviewer: TN from Anytown, AT 55555 - See all reviews by TN

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1 of 1 people found this review helpful

Same as most bad reviews in here
2 hours late, given 1 hour time range
Final price was almost double the estimated (which was low).
Paid the $100 deposit, but still charged full price, and prompting to refund the $100 deposit, when they confirm that the deposit is charged
Dishonest, and stay away...

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No Pain Move!,
Reviewer: Julia C. from MD to MO

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1 of 2 people found this review helpful

I am glad I used BR Movers. They are the anesthetic of movers. Taking all the pain away - they packed everything. This was included in my price ahead of time so no surprises. Which was surprising in itself! Thanks!

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Will Use Again,
Reviewer: Ruth Ann Slattery from MD to NA

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0 of 0 people found this review helpful

Good moving company. They were about 25 minutes late, but they let me know of the delay, which I can appreciate. Moved my furniture very carefully and took care to keep my floor clean as well. Also much appreciated. The movers communicated details very well before we started moving furniture. I enjoyed speaking with the people in their reservations department and will use this company again for my next move. Thank you.


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This mover is extremely horrable,
Reviewer: Tim from Maryland to AL

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2 of 2 people found this review helpful

This company use low quote as attraction. Once you pick their service, they start robbing money form you. I get quote as $950 with 300 cubic feet. But, they finally charged me $1500 for 450 cubic feet. And before delivering, they asked me sign a terrible form that never mentioned in contract. The following contents are from the form, and you can see how they treat their customers.

&quot;I understand that the following specifications apply to the questionnaire above and are relevant based on my answers:
* Earliest date of delivery is not guaranteed. Any type of delay in which the driver cannot contact me, will result in additional charges for re-delivery of items as well as storage
*Flights & Stairs carry: price per flight (12steps):$75.00
* Long Carry: each 75 Ft: $75.00
*Shuttle Service at Destination: $300.00 (up to 500 Cu.Ft)
*Re-Delivery: $500.00 (up to 500 Cu.Ft),
*Waiting Service: price per hour: $150.00 Full Day: $650.00
*Storage Service: price per 100Cu.Ft per month: $50.00
&quot;

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overcharged,
Reviewer: Ron from Silver Spring MD to Rockville MD

0 of 0 people found this review helpful

Horrible.

1) They said they would be there between 8 and 10 and showed up close to 11:00

2) We were charged for the time that they stopped for a sit down lunch and for the time that the foreman had a break down (1 1/2 hours total @ $100 per hour)

3) We were overcharged by double the amount of our quote

4) The foreman was verbally aggressive and threatened to leave with our stuff if we did not pay the overpayment

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Quality Service and Movers,
Reviewer: Kayla Wilkes from Virginia to Oregon

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0 of 1 people found this review helpful

I used BR Movers recently and was pleasantly surprised. I am glad I didn't listen to the fake review I saw on this site (they are just copied and pasted by some vengeful person, I mean come on, Eastern European Crime Syndicate? That is the most ridiculous thing I have ever heard, they have a DOT Number and a Motor Carrier Number). But more to the point, I moved from coast to coast and everything went really well! I got the Full Service Packing option which included all the materials and since I gave them a list ahead of time nothing changed on the move day. The items got there in 13 days and everything is in perfect shape! I wish I had reserved with them sooner and saved myself the hassle of dealing with all these phone calls. BR Movers is the best of the best. Highly recommended!

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I should have known,
Reviewer: JohnV from Anytown, AT 55555

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0 of 0 people found this review helpful

These guys are a total scam. I wish that I had read some of the reviews below and avoided this company like the plague they are. Their customer service is worthless and they rip off their customers and then yell at them on the phone. They are some sort of Eastern European syndicate who seem to hold your stuff hostage. I looked them up on the Better Business Bureau and discovered just how terrible their service is. They will nickel and dime you to death and keep your stuff and try to charge you for things that you would get free elsewhere. Please folks, avoid this company- they are nothing but trouble and should be avoided.

__________________

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This Company Stinks,
Reviewer: Ashley from Cross Country

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0 of 0 people found this review helpful

BR Movers made my cross country moves one of the most stressful times in my life. Never have I felt so taken advantage of by a company. I understand that I am given an estimate, and I did think that I would end up paying more than what the woman at BR movers estimated, but never did I think they would charge me an additional $700.00. On top of the additional increase in price, I was forced to leave items of furniture or else the price would have been $2,500.00. When I spoke with Juila about the possiblilty of adding additonal items she told me not to worry, that it wasn't necessary to add over the phone and that I would be taken care of once the movers arrived. And boy, was I &quot;taken&quot; care of.

The movers were and hour and half late, rude and knew that they were able to take advantage of me and my mother because they knew we needed their services. This move could not have been any easier for BR movers. We packed the boxes, had them and many items in one room and even got up early to reserve space on the street for the truck. This guy who waltzed into my home had no systimatic way of coming up with a new estimate, he threw out a number and it was like being a flee market haggeling with him for my belongings. Furthermore, in trying to help the movers we had loaded our truck full of mirrors and hanging pictures, a mini fridge etc to try and help them. However, when we brought up the point that we had taken some of the items on the original contract and packed them in our own car so could they please take additional items like a rug..they refused. He also started throwing out additional costs to &quot;pack things&quot; like my furniture. Which I understand, it needed to be wrapped to protect them as well...but it was $90.00 for tape! Outrageous! They were only a slightly bit more pleasant after we told them we would be paying them in cash. After a tearful and stressful afternoon, I left my DC house without 2 couches, an end table, coffee table, rug, dining room set, and patio set.

BR movers assured me serveral times that they would give me 48Hrs notice before my items would arrive at my new location in Chicago. Wrong again! I was given less than 12 hours notice. So what I thought would be at least a 2 days heads up ending up being a little less than half a day. The shock doesn't end there. When my mother and I finally arrived in Chicago the next day, the driver of the moving truck called to say he was an hour behind us at around 5:30pm. Two hours later, at 7:30pm the truck arrived and ONE 60+ year old man gets out and he proceeded to unload the truck himself. My boxes were destroyed. Boxes that had been labled &quot;This Side Up&quot; were turned over, boxes were crushed and smashed. It took the man 3 hours to unload all my belonging. It was horrible how they had treated my things. I lost several plates, wine glasses, picture frames, and an irriplaceable items from traveling abroad.

If you want an unreliable company that treats your business like a joke, runins your things, and will help your stress level go through the roof then I suggest you pick BR movers. I am so dissapointed that there are businesses out there like this one, that think it is acceptable to take advantage of its customers. I don't understand how anyone associated with this aweful business sleeps at night. Pay attention to the Better Business Bureau ratings, this company has a D- for a reason. They were absolutly horrible to work with. They sucked me in by acting nice and helpful and then did a full bait in switch, including making me sign a whole new contract on the day of my move. They are an appalling company. DO NOT GIVE THEM YOUR BUSINESS, YOU WILL REGRET IT IF YOU DO!


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ZERO STARS,
Reviewer: Lowell K from Anytown, AT 55555

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1 of 1 people found this review helpful

Unfortunately you can't give zero stars. This moving company is the epitome of a trainwreck.
I started planning a move from Pennsylvania to Los Angeles in late May and early June and unfortunately didn't Yelp this company prior to my search.
Their website was convenient and their quotes for moving were among the lower ones...but now I see why.
The only people I respect at this company was the foreman and the three movers who came to move my stuff on moving day. They were polite, respectful, and returned phone calls. The foreman even said to me, &quot;You know, the moving company has it's roots in the mafia and a lot of it is still run that way.&quot;
So to the start, my saleswoman was Jennifer, who I must admit was polite and seemed to care about my plight. I was arranging a move from PA to CA with only 28 boxes and a coffee table (pretty easy, right? I was way under their minimum). I was told that the standard time was 10-14 days but since they owned the trucks, she thought it could get there within a week since it was such a small move. I understood that it may be two weeks but was hopeful.
On moving day, things went smoothly.
A week went by.
I heard nothing, so I called and couldn't get through to anyone. Jennifer told me, &quot;Oh, yeah, my answering machine has been acting weird.&quot; So who knows. She works out of the office, not out of the warehouse, so gave me a number to contact.
I called that number on Day 6, telling them that I was originally told my stuff would be there in a week. The lady was quite rude to me and actually hung up on me. I called back and was told I'd hear the next day.
Next day came, still didn't hear, so I called again and was told again by the woman that the following day I would get a guaranteed date and time.
Next day came, still nothing. So I called again and was directed to the office where a gentleman named Prosper came on and was supposedly the only one who could help me. He was amazingly rude and was angry at me because I was told by someone in his company that I would get a date and time. He yelled at me and told me I was insulting his intelligence when I said, &quot;You're cutting me off, I'm trying to explain as I don't think you're understanding my situation.&quot;
Oh, and where was my stuff on it's journey from PA to CA 8 days into it? In Maryland. My car got out here from another mover in four days time, just to use that as point of reference.
My things finally arrived fifteen days later. I could understand that my asking for it in a week was not likely but when I'm told 10-14 days by a company that had my money and my stuff, I expect it then.
When I saw the boxes, things marked &quot;Fragile&quot; were crumpled and under heavy boxes. I had two garment boxes, one of which they let crumple so the bar fell down. The other was actually placed here upside down.
I haven't even opened everything up yet to see if things are broken because I am so angry at this company.
Whatever you do, even if you have to go the post office and mail your stuff, do not use BR movers. They are rude, they lie to you, they yell at you, and they are clearly careless with your belongings.


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