Reviews for CONTINENTAL VAN LINES

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Price
Picked Up On Time
Deliverd On Time
Accuracy Of Estimate
Customer Service Performance
Condition Of Goods
Knowledgable Staff
Average Rating:[3.60]

Number of Reviews: 17

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Address:  1031 East First Ave
State:  AK
City:  Anchorage
Zip Code:  99501
Contact:  Anchorage 907 279 2571 OR 888 279 2570 toll free
Website:  www.continentalvan.com

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Product Description

Full Service Moving and Storage Services rnrnAgents for Unigroup WorldwidernRepresenting United Van Lines in Anchorage, AKrnand Mayflower in Seattle and Tacoma,

License  DOT# 11997 MC # 118805

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User Reviews



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17 reviews available


the best price in town.,
Reviewer: Liam michelson from NJ - See all reviews by Liam michelson

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0 of 1 people found this review helpful

From the receptionist, who answered the phone,

very helpful and gave me the best price in town.

to the the Movers who were on time, careful, friendly,

and kept me posted as to when my stuff would arrive.

very punctual and helpful.

Excellent customer service and friendly attitude all the way to the last box. This is the first time I've moved and haven't been stressed.

I would undoubtedly use this company again for any future moving,

and would definitely recommend it to others!


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They were on-time, worked quickly and did an excellent job,
Reviewer: Mikalevin from usa - See all reviews by Mikalevin

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0 of 0 people found this review helpful

I hired them to move me from NYC to Jersey.

The price was comparable to other companies.

They were on-time, worked quickly and did an excellent job.

Movers were Professional, timely, and very competitive on price.

They organized everything so that there was no confusion and they handled my belongings gently. They protected the floors and walls of my houses at all times.

I highly recommend this company.

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bad bad bad,
Reviewer: Chirpa from Anytown, AT 55555 - See all reviews by Chirpa

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0 of 1 people found this review helpful

Used for local Queens to Long Island NY move was given an estimate that sounded good and when the guy was halfway loaded made us sign that we would pay $ 150 for packing materials which was not included in the quote - he used 3 small boxes ( 1 for a microwave have no clue what he used the others for )and wrapped a few items with blankets - estimate stated they would use 15 boxes which we did not need as we packed everything in boxes ourselves.All and all a terrible service and the guy was so rude and nasty and demanded the extra money by yelling at us ... really !!! Sent email to company they did not even respond what a ripoff!!!!

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AVOID THIS COMPANY!,
Reviewer: AD from Anytown, AT 55555 - See all reviews by AD

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1 of 1 people found this review helpful

Let me start off by saying this company is unprofessional and ran very poorly. First of all, their employees have absolutely no respect for peoples possessions, are constantly tossing fragile marked boxes, and have a total lack of courteousness. One of the crew members was very unbecoming, rude, and didn't place items as directed. He was constantly complaining about our items and how much he wanted to quit his job. At one point, he was swearing at our items in front of my wife. On several occasions, we saw him rough-handling our items marked fragile and had to tell him to be careful. He even made a snide comment that we should have helped him move our boxes and king mattress into the house! While unloading our items we had to constantly chase after them to get the numbers off boxes for our checklist. It was an unorganized, chaotic mess. We had to move our own furniture and boxes into designated rooms! I could go on with more unacceptable attitude, but I'm limited. Bottom line: DONT USE!

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Flawless,
Reviewer: Josh D from Palmer, AK - See all reviews by Josh D

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1 of 1 people found this review helpful

We used Continental Van Lines to move our stuff from Palmer, Alaska. Shane and Danny were awesome. They were really friendly to us and the kids. Got our whole house packed up and taken away in 2 days. I have no complaints about these guys. Really professional, were always here when they said they would be, didn't damage anything, worked really diligently, didn't lolly gag and take lots of breaks. They showed up, worked hard and got the job done. I was really impressed. I would definitely use these guys again if I could. Thanks for the smooth move!

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Whole Baggage Pickup,
Reviewer: Marshm from Anytown, AT 55555 - See all reviews by Marshm

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1 of 1 people found this review helpful

The 3 Continental Van Lines employees arrived at my home were
very prompt, very courteous (taking their shoes off even
though my items were a few steps away from my front door), and
accommodating when items that were forgotten had to be
added to taped boxes. I was very happy with their service and
all the employees, to include their office staff!

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DO NOT use them,
Reviewer: Princessalanasmommy from el pasi, tx usa - See all reviews by Princessalanasmommy

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4 of 4 people found this review helpful

My moved was cancelled by then 2 days after my scheduled pick up date. They never once called me to let me know there was anything wrong. I only found out because I called to ask where my truck was. I have been left stranded in El Paso with and infant because of their incompetence and all they can say is "once a refund is issued it is out of our hands". Problem being I never asked for a refund, I asked the girl to find another truck and she said "I'll contact accounting" and hung up on me.

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worst company ever,
Reviewer: James Patterson from Dallas TX

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3 of 3 people found this review helpful

My girlfriend used this company. They are after the deposit and after that they treat you like shit. They abuse you verbally. They tell less on estimate to entice you, and do not record everyting you tell and then charge you more by understating the expense. Horrible company. Bad Service!, Very Abusive. Burn in Hell

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paymore, and get treated like trash!!,
Reviewer: Lisa from Minneapolis, MN to San Antonio, TX

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6 of 8 people found this review helpful

They picked my stuff up a week late, and then told me it wasn't out side the 24 hour windo of pick up. Even though I have a contract in writting that sais it was. Alec DeNiro is a liar, he gave me a false estament and a great sales pitch. Then I never hear from him again. I left several messages, none were returned. Then I was charged more on delivery that estimated, and my weight was under the estimate. Then a lady named Jenna told me I was stupid for not reading the print in the contract that says they can and will changet the price if your weight is under. There a bunch of liars and they have horrible customer service. Don't move with them unless you want to pay more than you intended, and want to be trated like trash. The funny thing is, I move all the time and could have been a great customer had they only treated me better and stuck to there contract.

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Excellent experience!!,
Reviewer: Chrisy V. from Downtown Tacoma to University Place, WA

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1 of 2 people found this review helpful

I had an extremely positive experience with this moving company. From the quoting process, through planning and then the actual move day, everyone I worked with was organized and very helpful. The price was better than any other company I looked into. The movers themselves were so friendly and a pleasure to interact with all day. Absolutely nothing was damaged, and everything made it to our new location with no issues. I would not hesitate to use Continental Van Lines if we ever move again, and I would recommend them to anyone any day!

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Excellent Moving Experience,
Reviewer: Katie Gregory from Tacoma, WA to Auburn, WA

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1 of 2 people found this review helpful

Thank you Continental Van Lines for the wonderful, damage free moving experience. From the initial phone call to the last item being placed in my new home, you made my local move a very pleasant and stress free experience. Who would have thought that moving could actually be enjoyable? Well, Continental sure made it so. From the courteous office people to the accurate, on site estimator, to the highly skilled movers who actually moved my furniture & boxes with great care, I am totally happy with your services. I intend on telling everyone that is in need of a mover about Continental Van Lines. Thank you again for taking such good care of my things and making my move such a wonderful experience.

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,
Reviewer: Samina from Superior, CO to Houston, TX

1 of 3 people found this review helpful

When I called Continental Van lines, the executive told me &quot;We are high quality movers and we have a minimum relocation charge of $1600. Without even asking my apartment size or any other details, he said &quot; I do not think so you Indians can meet our money/payment requirements. What do you guys do that you have to move so often? This is terrible. We want to help you but there is a minimum pay of $1600 as I told you.&quot;

I do not think a moving service with such pathetic staff can be a successful and a reliable service.

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local move,
Reviewer: Anonymous from Anchorage Ak to Anchorage, AK

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0 of 1 people found this review helpful

Hi Beckie! I am happy with my move! No complaints! I would like to have the guys to come by and pick up boxes! I am done unpacking finally! Let me know when and I will put them outside or I will make sure someone is here to let them into the garage! Thanks for everything! Wandra

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Large Medical Office,
Reviewer: Anonymous from Anchorage

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0 of 1 people found this review helpful

Beckie: First of all, just let me say, &quot;Wow!!!&quot; I am impressed with how close your original estimate came to the actual price. You really are GOOD! And this certainly made my boss happy. I just gave the bill to our accountant and she will probably run checks later this week. As for settling in, I think this last week felt like the first real work week in our office. We actually did a pretty good job of making it look on the surface like we were ready our first day open (with a lot of &quot;punting&quot; in the background!). Again, it was a pleasure working with you and your crew. They were all great guys and everyone we dealt with was pleasant and very helpful at all times. I have never met a crew who seemed like they all enjoyed their jobs so much and were such good representatives for their company. I would especially like to thank Matt and Jack for all their help and understanding, as well as you, Beckie. Sincerely,
Julie Julie Veronick, CMPE Anchorage Fracture and Orthopedic Clinic

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Dream Come True,
Reviewer: T. & C. Mott from Longview, Wa to Anchorage,Ak

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1 of 2 people found this review helpful

Moving back to Alaska is a dream come true after 28 Years. The employees from start to finish were all professional, curtious & knowledgeable. Handled our belongings with care & in a timely manner. Unexpected shuttle service didn't even slow them down.Extra care was taken on our unusual family heirlooms. We will use them again! Thank You.

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Local Alaska move,
Reviewer: Harold Hollis from Eagle River, Alaska to Anchorage, Alaska

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0 of 1 people found this review helpful

Continental was very accommodating to my special needs for a local move. I had a very difficult heavy gun safe to move along with numerous other items and they did it with ease, on time and under budget. They met every expectation and got the job done on time and less than their estimate. I would definitely use them again for any of my moving needs.

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CONTINENTAL VAN LINES,
Reviewer: RAMADMIN from Washington Alaska

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2 of 3 people found this review helpful

Full Service Moving and Storage Services since 1952. Agents for Unigroup Worldwider: Representing United Van Lines in Anchorage, AK and Mayflower in Seattle and Tacoma, WA.

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