Reviews for GREENWAY VAN LINES

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Average Rating:[1.00]

Number of Reviews: 6

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Address:  3407 Griffin Road
State:  Florida
City:  Dania
Zip Code:  33312
Contact:  877-965-7101
Website:  

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Product Description

Greenway Van Lines

Moving Broker

Wesites: www.greenwayvanlines.com        












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6 reviews available


be aware of these schemes,
Reviewer: Susana B. from New York Florida

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1 of 1 people found this review helpful

I contracted this company to move from New York to Florida in August of 2009. Greenway Van Lines contracted a mover company from New Jersey to pick up my personal goods that were all packed in cartons and numbered and labeled by myself. Greenway Van Lines neglected to do a credit check on this subcontractor called Speed Link USA D/B/A Accurate Moving Services. The subcontractor that picked up my things were only two men and they neglected to list on the bill of lading 3 of my cartons which I bought to their attention and also the sales rep at Greenway Van Lines. They kept assuring me that everything would be fine and I would receive my things. Well, the three cartons which I packed while they were picking up the rest, were the cartons that were not delivered. I filed a claim with this Accurate Moving Service company per Greenway Van Lines and never heard from them since February of 2010 when Mr. Joseph Ashdot from Accurate and one of the man of the day of the pickup also, said to me that by law they have 6 months to process the claim. I tried to send an email today 8/4 for a status on that claim and the email was returned due to email address not found. I lost personal things of value. If I do not receive any compensation, then I want more people to know about these types of businesses that have no respect for people that are paying already alot for the service and still are riped off. The law also does nothing to protect our rights and allow these type of companies to register their business. I will also be reporting them to other agencies where consumers can be aware of these schemes. SB (Florida)

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What customer service? What Honesty?,
Reviewer: Michelle from Georgia to Connecticut

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0 of 0 people found this review helpful

We have many complaints when it comes to

Greenway including an original quote of 5, 000

which increased to 13, 000 upon arrival of our

furnishings. My husband and I spent a vast

amount of time compiling a list of each and

every item that would be shipped.



It took an entire two weeks to receive our

furnishings in what we were told would be a two

day trip.



The movers arrived a day late after several

phone calls to Dave, the dispatcher, as he

assured us they would be there as scheduled.

When they arrived we told them the truck would

never hold all of the contents of our house but

they assured us it would. It didn't. We had to

leave as we were driving to our new state. The

packers/movers took 2 extra days to pack the

contents of our home. We were charged for the

extra truck they required as well as as the

expense to acquire said truck. Our realtor

arrived at our home on their last full day of

packing to find the entire house open, doors

wide open and only a mattress and ironing board

remaining. Yet the we were told they had an

entire day of packing left. We found out that

the packers were pulled from our house to go to

another job to unload. They did not leave with

our furnishings for another two days.



We were in constant contact with Greenway

through the entire move. Most of the time

dealing with a receptionist who would tell us

the dispatcher Dave, was not available and she

had no information for us. We were given many

different excuses as to why we hadn't received

our furnishings which included many side trips

to other jobs to help unload other trucks along

the way. Dave spent many days telling us that

our shipment would arrive later that day. Later

that day would always come with no trucks

arriving. I spent many long days waiting at an

empty house for nothing. We were never able to

get anyone on the phone until another day or

two. Always an excuse but never a truck. This

went on for two weeks. As I said previously our

original estimated cost of 5, 000 was increased

to 13, 000 which we were told about on the last

day of packing. When we did finally receive our

shipment many of our items were damaged or

missing. We actually watched one of the movers

drop a desktop computer on the pavement only to

scoop it back into the box with his foot. No

apology. We watched in shock and horror.



No we did NOT file a complaint for our items.

We suffered a great personal tragedy on the

final day of our move which I will not get into

here. Our nerves were completely shot after

spending the last two weeks dealing with this

company. We just wanted to be in our new home

and have our belongings.



I can't warn people enough of this company's

practices. They are deceitful and corrupt. They

are the nicest people to deal with when making

the original arrangements. They bend over

backwards to assure you that everything will

work out exactly as they have stated. Once they

arrive at your home, you are screwed.



I would like to add that I have moved several

times in my lifetime, including from state to

state and coast to coast. A few little bumps in

the road are to be expected. The practices of

Greenway are not bumps in the road. They made

our move a living nightmare. I had called Dave

many times in tears as I was just at my wits

end, he didn't care, never offered so much as

an apology or tried to rectify any of the

mistakes they had made. This place needs to be

shut down immediately.


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I am still Mad,
Reviewer: User2010 from Anytown, AT 55555

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0 of 0 people found this review helpful

I used Greenway several month ago and I still get really upset when I think of them. They are a scam, give you low quotes on the phone &quot;guaranteed!&quot; and double their quote on the moving day. They insisted on taking the cash before delivering my stuff. I still look at my scratched furniture and broken lamps with regret (which were very expensive but not worth much when their insurance is paying 60 cents a pound). They are the worst company and I really hope they do go out of business.




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Crooks & Scamers,
Reviewer: I Warned You from Anytown, AT 55555

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0 of 0 people found this review helpful

I will not get into to many personal details because I am afraid of retaliation but will warn you this company is horrible.

The driver went trough our belongings things are missing and Greenway van lines could care less.

They will give your stuff to a third party and you will never hear from them again. Do not give your things to these hoodlums


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LIES !,
Reviewer: Gerri from PA CA

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0 of 0 people found this review helpful

Liars, Thieves. They picked-up my stuff 11/22/09 and I didn't see it until 2/22/10. That's 3 months! Dave tells lie after lie. First I was told my stuff would be driven to CA and stored in their temperature controlled storage in CA until I was ready for delivery. On 1/5/10 I was told It's in transit to you. 10 days later I was told It's in storage in Atlanta. 3 weeks later I was told, It's in Denver, truck broke down. Original estimate $1400 - final charge $2500! I only paid because they were holding my stuff hostage - I had to pay. Greenway didn't deliver my stuff - they had a 3rd party deliver it. The drivers told me they picked my stuff up in Florida 7 days before they delivered it. Dave never once told me my stuff was in Florida. They charged $1400 for boxes! I was always told I had to talk to Dave - he was the only one who knew where my stuff was. I sat on for over 30 minutes every time - and then I would hang up. One time I called I know it was Dave but he kept saying, No Maam, it's not Dave. I know it was - I recognized his voice. He put me on hold & never came back to the phone. His lies continued. I sent him an email after I got my stuff and told him he lied to me. He wrote back that he did not lie, he had no idea my stuff was in Florida. He said he told me what he was told every time I asked. He's so arrogant, he responds to emails with more lies and threats. He tried to turn the table around and tell me I had a problem! He is the most arrogant liar ever. I think he owns the company, but he lies and says he doesn't. Do NOT ever use this company.



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SCAM AND CHEATING,
Reviewer: Patrick from Anytown, AT 55555

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0 of 0 people found this review helpful

Greenway ripped us off on our move from Fort Lauderdale to Orlando. We were quoted a price of $650, and they charge hourly.

First we requested several times they be there between 8 and 9am we had to be out of our apartment and needed to be on the way to Orlando early. Every time they verified and said it would be no problem. However the driver didn't show up until 10:50 am.

When they did arrive we asked why someone elses items were in the truck and they commented those items were going to Texas at some point. They then took forever to load our 2 bedroom apartment. Finally at 2:15 they left and my husband and I finished cleaning and then left 40 minutes after them in our separate cars.

The drive is at most 40 minutes...The delivery truck didnt show up until 9:45pm; hours after we did. THey complained of traffic, well we took the same route went through the same traffic and I even stopped in Port St Lucie to drop my daughter off with friends (an additional 45 minutes for my trip). At 10pm they go over the details and say we have to pay first and we have to pay for gas. Gas was included and we explained this but they insisted and it was so late we couldn't call the office, and if we didn't pay they wouldn't unload our things.

Finally 11pm or so my husband goes to look at the truck to make sure before they leave ALL of our things are actually out of the truck, well low and behold; not only are our things gone but the things for 'Texas' have mysteriously come off the truck as well. The drivers quickly left.

All in all $1100 later we paid for them to drop off other peoples things while paying by the hour, the whole day took about 6 hours longer than it was supposed to AND we paid for gas.

I called Greenway today to complain and they listened and sounded concernced and said they would call me back...they have not yet...that was 8 hours ago.


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