Reviews for MERIT VAN LINES, INC

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Picked Up On Time
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Average Rating:[3.25]

Number of Reviews: 10

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Address:  122 Randolph ave ste 201B
State:  NJ
City:  Clifton
Zip Code:  07011
Contact:  1-877-237-0999
Website:  www.meritvanlines.com

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Product Description

Merit Van Lines INC: Reviews Moving Company/Moving Broker

Licensing: USDOT 2060300  ICCMC: 720910

WEBSITE: http://meritvanlines.com/



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User Reviews



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10 reviews available


Easy Move,
Reviewer: Jennifer from DE-FL

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3 of 3 people found this review helpful

This company is one of the best by far. I hired Merit instead of any of the other company that called for the simple fact that these people know what they are doing and they do it well. The office reps I have spoken with are very helpful and knowledgeable. I felt that all the other companies I spoke with were only trying to tell me what i want to hear just to gain my business. Merit did not rush me or made me feel pressured. They did not promise any thing that was not going to happen. They explained everything to me and they made my stress level go down. My move went great. I was very very happy with the service, price, crew that moved me, office reps, and delivery. There is nothing I can complain about because these people went above and beyond my expectations. Thank you for such a great service and for having morals. Not many movers out there go that extra step to guarantee customer satisfaction and Merit definitely did. I recommend Merit for every one looking for a great mover. Thank you again.

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Great Service,
Reviewer: Lawrence from MA-IN

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0 of 0 people found this review helpful

Merit has done a great job moving my family. They were very careful and polite. The move went great and the price was also very good. I highly recommend this company because they do not have any hidden charges and they explain everything before the move. I am happy I hired them and I will hire them again in the future. Thank you so much Merit for accommodating all my requests for this move and making it very stress free.. The best company.

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Affordable,
Reviewer: Melly from MD-FL

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0 of 1 people found this review helpful

Merit did a great job with packing and loading my things. They came in and did all the work and made this move very easy for me. The price was affordable and they worked with my date and budget. Thank you for your great service and for not taking advantage of people at there most stressful time. You are by far the best. Thank you again

__________________

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The Best in the industry,
Reviewer: Alissa from NJ-OK

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3 of 3 people found this review helpful

This company is great. They explained everything to me from the first call. They gave me full control of my move and I was able to stop when ever I wanted. They did not charge me an extra penny. The office team are very informative and friendly. Took time to get to know me personally and to understand my situation to better help me and they did. The movers that came to my house did an outstanding job and were very fast and sufficient. I have already recommended Merit Van Lines to every one I know. Thank you Merit and I give you an A++++++++++++ for your employees and great service.

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WORST COMPANY EVER,
Reviewer: EMILY from NEW YORK TO ATLANTA

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1 of 2 people found this review helpful

THIS IS A SCAM LADIES AND GENTLEMEN. PLEASE JOIN IN ON MY CLASS ACTION LAWSUIT.

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Great experience,
Reviewer: Amilio Sabotino from CT to OR

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2 of 3 people found this review helpful

I was overwhelmed with the amount of calls I got from movers & Merit was the only one that stood out. They were very honest, helpful & not once rushed me to give them money like the others. I checked reviews & when I saw these 2 bad reviews about them I was not at all worried because after speaking with Merit Rep, I knew that many things were made up in those reviews and were untrue. This company is honest & they did a great job for me and my cousin that hired them after I referred him. They explained everything before the move happens. Therefore, for any one interested in moving with a good reliable company, choose Merit regardless of what the reviews say because you can not trust a review that is anonymous!! You can not trust a review that is on different sites with different information on every site!!! That is not fair to write a bad review full of made up stories.. Thank you Merit for doing a great job.. I have referred you to everyone. Please use me as a reference if needed.

__________________

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Merit Van Lines was a great disappointment!,
Reviewer: Anonymous from Anytown, AT 55555

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1 of 5 people found this review helpful

We would never use Merit Van Lines. Based on our experience, we would tell everyone to stay away. Here's why:
--Merit promised us delivery in no more than 5 days, but provided it in 15.
--Merit went by cubic feet, not weight (which we now read is illegal)
--Merit charged us more than $ 1400 over supposedly binding estimate, and did not do an in-home estimate
--Merit was threatening and hostile when we were upset about uncertain and much longer delivery time
--Told that Cashier's check was okay for final payment, but movers on final end required cash
--Merit told us that they used professional movers, but those who delivered were two unprofessional and clearly inexperienced guys in a rented truck who did not know what was what, would not put everything in the right place, would not unpack wardrobe boxes, and left a mess everywhere--after requiring cash payment before they took a single thing off the truck
--Boxes banged up, many open
--Some items missing or damaged
TERRIBLE!

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BEWARE WORST COMPANY EVER - DO NOT USE,
Reviewer: Angeline from NYC to DC

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0 of 1 people found this review helpful

First off, this is the WORST COMPANY in the world. DO NOT i repeat DO NOT use this company. Save yourself a serious headache. We were moving a studio apartment from NY to DC. The only positive experience I had was with Alex and his team (who packed up our place promptly). Absolutely everyone else I dealt with at the company was terrible. The scheduling was awful, they weren't able to give us any idea of when they'd be able to deliver all of our things. First they told us, Monday or Tuesday, and then 3 days before the weekend, Allen told us with "reasonable certainty" that they could guarantee a Saturday or Sunday move. We called Thursday and Friday to see when they would be able to move our stuff down. No answer. They "still weren't sure" even though they originally told us they could tell us within 24 hours of the move. Saturday rolls around, still "no clue." Sunday rolls around and they tell us that they can't deliver it until Sunday at midnight or Monday morning. When they originally told us a Saturday or Sunday move, we expected anytime during those DAYS not midnight of the last day. So we already had things scheduled. Neither of us was able to be there, and then they said the next possible day would be the following week. We wanted to make sure we got out stuff as quickly as possible, so we had to loop in a family member to be there Monday morning between the hours of 8 and 9. Amit and his team rolled in at 930. Already late. THEN, he had the audacity to park in FRONT OF THE BUILDING, but wait for it, because the 2 people who were working for him had to walk to the side door, NOT amit himself (who stood idly by the truck the entire time and didn't lift a finger), he charged $250 extra because it wasn't parked in front of the side door. Well hey buddy, if you're double parked anyway in FRONT of the building, then you can double park in front of the side entrance and not have an extra 5 feet to walk. Ok but even before he allowed his minions to unload the car, he absolutely refused to unload anything out of the car, UNTIL HE HAD CASH IN HIS HAND. He refused to take check of any kind and only allowed cash or money orders. Obviously he was doing shady business and wanted to pocket all this money. This includes the absurd $250 extra "long walk" (for an extra 5 feet) charge. So our family member had to run around to 3 different ATMs to withdraw cash. The 2 minions who worked for him were even scared of him. (he doesn't share any tip with them). What we were originally quoted of $800 turned out to be $2500 with a bunch of hidden and extra fees. I Would NEVER EVER EVER USE THIS COMPANY AGAIN NOR WOULD I WISH that ANYONE go through the same headache and the awful experience we had to experience. OH I FORGOT THE BEST PART. they dismantled several pieces of furniture: TV stand and couch and originally told us everything would be put back together. Was it? OF COURSE NOT. They left it in our apartment with pieces missing! They said they "tried and failed" BUT EVERYTHING WAS STILL WRAPPED UP THE WAY IT WAS ORIGINALLY WRAPPED SO did they even try? NO BUT THEY DID MANAGE TO LOSE THE PIECES! I had to go to the hardware store and by trial and error find the right pieces to put our TV stand back together as well as our couch legs. again, WORST COMPANY EVER. If this doesn't convince you that you shouldn't use this company, well then happy moving.

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Beware/ Do not trust,
Reviewer: R L from Massachusetts to Colorado

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0 of 1 people found this review helpful

I advise you not to trust this company with your belongins.
They present themselves on the phone as being dependable and honest.
They were 5 hours late picking my things up, 21 Days late in delivering them causing me a lot of discomfort, they mis placed a box of my things,( they did get them to me about one week later),
If they try to get you to get an estimate by weight, do not do it! go by square footage and tell them if it looks like it will go over what they estimate tell them you don't want them to move you.
I was offered a dinner if I would take my negative review down.

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AWESOME,
Reviewer: Kathy Lorenzo from NJ NV

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3 of 3 people found this review helpful

I used Merit Van Lines to move me from NJ to NV and they were awesome! They came highly recommended to me by my parents who had used them two years ago. When they arrived at my house they worked like animals! I would recommend them to anyone who is planning on moving!

__________________

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