Reviews for OCEAN MOVING & STORAGE

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Price
Picked Up On Time
Deliverd On Time
Accuracy Of Estimate
Customer Service Performance
Condition Of Goods
Knowledgable Staff
Average Rating:[2.79]

Number of Reviews: 10

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Address:  2810 S. PARK RD
State:  FLORIDA
City:  PEMBROKE PARK
Zip Code:  33009
Contact:  866.956.2326
Website:  http://www.oceanmovingandstorage.com/index.html

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Product Description

OCEAN MOVING & STORAGE

MOVING COMPANY BROKER

ICCMC: 618930
USDOT:1780669

WEBSITE: http://www.oceanmovingandstorage.com/

RIPOFF REPORT: http://www.ripoffreport.com/moving-companies/ocean-moving-and-sto/ocean-moving-and-storage-thi-a3c6a.htm



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10 reviews available


Never, ever should you use Ocean Moving and Storage,
Reviewer: ParFour from Anytown, AT 55555 - See all reviews by ParFour

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0 of 0 people found this review helpful

With no question, this was the worst company I�ve ever dealt with and the worst moving experience ever. I was simply looking to make a partial move from South Florida to Chicago.The move contained approx.15 medium boxes and 3 items of furniture.Not a big deal.I called Ocean Moving and Storage and had the �privilege� of speaking with Roman. He was quite personable, pre and post pickup. Roman provided a flat rate of $850.00.It took 30 days for the goods to get delivered.I was promised a delivery date on more than 2 occasions and took time off of work both times � only to be greeted with no delivery. When I called (to make Roman aware of this) I was placed on hold, told that I�d receive a callback, forwarded to Dispatch, told that Roman was out to lunch, told to call Roman in 20 minutes. You name it, was told it.Eventually,I called Customer Service,spoke with Laura and you wouldn�t believe what she said.Laura had the audacity to tell me that it was my fault.Outrageous.

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Terrible movers!,
Reviewer: Thomas1 from USA - See all reviews by Thomas1

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1 of 1 people found this review helpful

We had so many problems with this moving company that I'm just going to highlight the biggest ones here.
1) They gave us a very low quote that wasn't even close to what the actual charge was. Since we had never used a moving company before we believed the low quote only to find out on moving day that the actual cost was 100% MORE than we were quoted. Of course we find this out after all our things are moved onto the truck (which took 12 hours with inexperienced movers who were disrespectful, unprofessional and left their trash in our apartment) and could not make other arrangements for moving. Bottom line is that the rep you talk to on the phone will say anything to make a sale (in fact, one of the movers told me this).
2) The movers who bought our things into the new house were more professional with one exception - they left all our boxes out on the lawn. One minute they were there and the next they took off without asking if there was anything left to be done. For some reason you

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Lord help you if you move with them,
Reviewer: Laura from Anytown, AT 55555 - See all reviews by Laura

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1 of 1 people found this review helpful

This is a straight-up scam. When Oren, the driver, arrived (a day late), he told us it didn't matter at all what Jessica, our sales person, had said. If we wanted our furniture moved, we would have to pay $600 additional dollars, and $150 of that had to be in cash (which went straight in his pocket). When we called Jessica, she said she no longer had access to our accountant, her job was to sell, and she had done that. She falt-out lied about when it would be delivered and the cost of the move. When we tried to talk to the dispatcher, he was extremely rude. Also, half of the total sum had to be paid in cash, which was news to us when Oren said that (Jessica, when asked, said she had no idea how the finances worked - not her job).

When they arrived, it was a driver in an unmarked 18-wheeler (it had been an Allied moving van, but that had used black spray paint to remove the name) and two 100-pound students from Kazakstan who never moved anything before. At least the stuff came.

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Best Moving Company!,
Reviewer: David from Tampa, FL to New York, NY

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2 of 2 people found this review helpful

I recently used this company to move my belongings from Tampa, FL to New York, NY and I must say they are the BEST!!! First, they gave me a biding price based on my inventory list. On the day of the move the price did not change, they only charged me an additional fee for packing my TV and glass top table which I knew would be extra. They did an amazing job. The movers were curteous and friendly and most important - they were very professional. They knew what they were doing. My belongings arrived to New York a few days later. Everything was in great condition, there were no damages. I must say I have used other moving companies before and this is by far the best one. I would recommend them to anyone that is looking for a reliable moving company. Although they aren't the cheapest company, they are definitely worth the money!
Thanks, Ocean Moving, for a great move!

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Great Service & Price!,
Reviewer: Heather Bryant from FL-NY

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2 of 2 people found this review helpful

My move from start to finish went great! The movers worked very hard and did not cause any damages to my furniture! I am very satisfied working with Victor Gaskins both times! Thanks again!

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Friendly Staff, Reasonable Price - Legit Company!,
Reviewer: Stephanie B. from Miami, FL to Dallas, TX

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0 of 0 people found this review helpful

I scheduled a move with Ocean Moving and Storage to be moved from Florida to Texas. My moving date was 02/01/2011. The representative that I dealt with was extremely helpful and gave me a binding quote over the phone according to an inventory list I gave him.Their quote was not the cheapest one but I felt that I can trust this company. At first, I was worried because I had bad experience with moving companies before, but eventually I decided to go with them. I can now say that I would recommend this company to everyone that is looking for an honest, legit company that takes care of the customer from beginning to end. The quote didn't change and my belongings arrived in Texas on time and in excellent condition. The drivers were courteous and the customer service in the office was very helpful.

Thank you Ocean Moving for the great moving experience!!!


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Great Moving Company to work with,
Reviewer: Anonymous from florida to texas

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1 of 2 people found this review helpful

I recently hired Ocean Moving for my long distance move to Texas.After recieving about 10 calls I felt comfortable with my agent, their reviews were very good and best of all the price was in my budget. I paid for a full 26ft truck exclusive use for my 3 bedroom house. I was given a fixed rate that DID NOT change, quick delivery with only dresser scratched and over all I would segguest this company to any family trying to look for a reputabe mover in these tough times. My sales agent was Victor Gaskins and he was amazing! Again THANK YOU VICTOR -Mike & Barbara Sterling

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Great Job Victor!,
Reviewer: Natalia S from Florida to California

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0 of 0 people found this review helpful

I was very happy and pleased with Ocean Moving & Storage. I also want to say thank you to Victor and sal for all their help with my move over to Los Angeles. I was very skeptical at first with someone of the reviews I read but like Victor told me If I broke the contract and brought more furniture or needed packing on my glass items I would pay more. I called him 3 days before my move and updated my list and boxes and the day of the move they were on time and I didn't pay one penny more!! Thanks again Victor and I recommended this company to anyone moving out of Florida or any where through the US. Thanks- Natalia

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Offensive Company,
Reviewer: Stanley from Florida California

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2 of 2 people found this review helpful

We actually hired this company for a move from Florida to California. We were given a binding, not to exceed price & quot; in writing. When Ocean arrived to pick up our items, Joe insisted on charging us more, even before he inventoried our items. We disputed the charge, let them move us (as one of us had flown out from California to facilitate the move) and then tried to try to work it out after the items were delivered, as we were afraid our items would be missing if we complained before delivery.
We were treated rudely by Itai who was determined to be right and to make us wrong and who interrupted me constantly on the telephone. The matter is now in the hands of our credit card company in dispute resolution.
Don't believe a word these guys say to you.
Oh, by the way, many of the items arrived in pieces, even though they were carefully boxed and bubble-wrapped. They must throw these boxes around and let them hit the floor of the truck. I have moved these items coast to coast before without breakage.
P.S. When Itai apparently read this post, he sent me an email stating, Now I am offended that I would suggest that his guys aren't careful with customers' property. He didn't find the intimidating tactics of Joe toward my fiancee, who was home alone, offensive in the least.


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POOR SERVICE,
Reviewer: Chris from Florida Texas

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1 of 1 people found this review helpful

Ocean and Moving Storage had a job of moving our furniture. A date was set and a time frame of 2-4p was given. I was waiting during that time period when I get a call stating that they are running twenty minutes late. Twenty minutes past and they did not show up. The company then calls and says that it would be until 6p until they show up. How does twenty minutes turn into two hours late?



So I left and was not going to waste my whole afternoon. Ocean Moving & Storage then calls me up begging me to be there due to them not wanting to lose the account. They then reassured my that I would be compensated for my trouble and time. I decided to leave a key and they had a list of the items trusting them.



I got home that night and found that they left trash all over my house, helped themselves the refrig without permission, took the dinning room top but not the legs of the table, and wanted to charge thousands more for a couple extra items that where not on the list.



I called them up the other day to follow up on my compensation for my troubles and the customer reps. knew nothing about the situation and I still have not received my compensation for my troubles.



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