Reviews for TRAVEL VAN LINES

Start <<  Moving Companies Reviews


review spacer
Review Sticky Notes HelpCloseSave Review  
Spacer
TRAVEL VAN LINES : User Reviews    Sticky Review Notes for TRAVEL VAN LINES Notes

Price
Picked Up On Time
Deliverd On Time
Accuracy Of Estimate
Customer Service Performance
Condition Of Goods
Knowledgable Staff
Average Rating:[3.32]

Number of Reviews: 16

Click to View Additional Details
Address:  245 Saw Mill River RD, Suite 106
State:  NY
City:  Hawthorne
Zip Code:  10532
Contact:  (800) 970-7661
Website:  www.travelvanlines.com

hide
Bookmarks facebook myspace
Email a Friend about this REVIEWS TRAVEL VAN LINES Recommend to a friend
Printer friendly format Printer friendly format
save review to user control panel Save to User Control Panel
Subscribe to TRAVEL VAN LINES reviews Subscribe to TRAVEL VAN LINES reviews


Product Description

TRAVEL VAN LINES REVIEWS

LICENSE USDOT:2035938  ICCMC:714624  NYDOT:37846

WEBSITE: http://travelvanlines.com/



Review Spacer

Submit a TRAVEL VAN LINES review


User Reviews



review program
16 reviews available


Awesome Service,
Reviewer: KelleyFishman from Washington DC, USA - See all reviews by KelleyFishman

Price   
Picked Up On Time   
Deliverd On Time   
Accuracy Of Estimate   
Customer Service Performance   
Condition Of Goods   
Knowledgable Staff   
0 of 0 people found this review helpful

They are very professional, hard workers who took extreme care with my belongings. Not only that, I booked last minute and they were VERY accommodating with helping me. Hands down the best moving company I've ever worked with and I will use them again.

Was this review helpful?  

Comments (0) | (Report this)



5 STARS!!!,
Reviewer: AnnetteOlson from New York, NY

Price   
Picked Up On Time   
Deliverd On Time   
Accuracy Of Estimate   
Customer Service Performance   
Condition Of Goods   
Knowledgable Staff   
0 of 0 people found this review helpful

Overall, I was very satisfied with the quality of people they hire at TRAVEL VAN LINES and the care they take in accounting for and moving my belongings.

Was this review helpful?  

Comments (0) | (Report this)



2 Thumbs up!!,
Reviewer: RubiHolland from New York, NY USA - See all reviews by RubiHolland

Price   
Picked Up On Time   
Deliverd On Time   
Accuracy Of Estimate   
Customer Service Performance   
Condition Of Goods   
Knowledgable Staff   
0 of 0 people found this review helpful

They were super speedy and precise with packing up our things! You guys rock!

Was this review helpful?  

Comments (0) | (Report this)



Highly Recommended!!!,
Reviewer: MarianneWood from New York, USA - See all reviews by MarianneWood

Price   
Picked Up On Time   
Deliverd On Time   
Accuracy Of Estimate   
Customer Service Performance   
Condition Of Goods   
Knowledgable Staff   
0 of 0 people found this review helpful

This company deserves a lot more good reviews and spreading the word about the awesome job they are doing! We have never thought that a move may be such a pleasant thing to do! Thank you from the heart TRAVEL VAN LINES!

Was this review helpful?  

Comments (0) | (Report this)



Extremly Careful,
Reviewer: IrinaP from NY - See all reviews by IrinaP

Price   
Picked Up On Time   
Deliverd On Time   
Accuracy Of Estimate   
Customer Service Performance   
Condition Of Goods   
Knowledgable Staff   
0 of 0 people found this review helpful

I love and recommend movers from Travel Van Lines because I took time to research them through reviews available on net, this evidence was a lil more backed with advice from a neighbourhood friend who had tried them a while ago back in the dark ages. Previously I used to pick movers based on advertisements. Now I took time to do 15 minutes of research and got 2 bids, and true to their excellent reviews I made a call to them and they readily helped me find solutions to all my questions. On the day of the move 2 well built sturdy guys knew what they had to do and got the job done with the right number of people, they were extremely careful with packing and unloading, not a single thing was lost, and they came in at 30 bucks less than their own bid, which was already the cheapest. Thanks all great going with them.


Was this review helpful?  

Comments (0) | (Report this)



Attention to detail,
Reviewer: RonalB2 from NY

Price   
Picked Up On Time   
Deliverd On Time   
Accuracy Of Estimate   
Condition Of Goods   
Knowledgable Staff   
0 of 0 people found this review helpful

From the first phone call 2 wks before the date right up to the morning of the move, the team from Travel Van Lines were pretty decent l. 2 guys who showed up right on time before the morning of my move and were ready to get started. One of the guys went through the paperwork with me thoroughly well to make sure I knew exactly how much the whole process would cost and what i was paying for. I like that -- step by step details really helped to put me at ease. On the moving front the guys were indeed quick, grabbed up boxes and wrapped up dressers to make sure the drawers didn't slide out and wrapping up my bed. Attention to detail and care with my belongings definitely won them points.

Was this review helpful?  

Comments (0) | (Report this)



what could go wrong did go wrong,
Reviewer: Jjones from Anytown, AT 55555 - See all reviews by Jjones

Price   
Picked Up On Time   
Deliverd On Time   
Accuracy Of Estimate   
Customer Service Performance   
Condition Of Goods   
Knowledgable Staff   
0 of 0 people found this review helpful

They picked up my items from NY on 6/28/12. They were 3 hours late. I was in Texas so had a friend there. THey complained my bagged items needed to be boxed, and packed them for me. They charged me an extra 1,000 dollars for 20 boxes! They used tape on my furniture instead of saran wrap which leaves residue and peels cheap finish off.
The delivery was made somewhat timely - about 10 days. But they couldnt give me an estimate until the driver called one day before.
My items arrived 7/17/12. Damaged furniture and at least 2 missing boxes. And what's worse, my renters insurance wont cover the damage without a police report and the police wont file a report because it's a "civil dispute". Read your contracts carefully and avoid this moving company. Best.

Was this review helpful?  

Comments (0) | (Report this)



WORST COMPANY EVER!!,
Reviewer: AnishaK from Kansas City, Kansas - See all reviews by AnishaK

Price   
Picked Up On Time   
Deliverd On Time   
Accuracy Of Estimate   
Customer Service Performance   
Condition Of Goods   
Knowledgable Staff   
0 of 0 people found this review helpful

BEWARE!! STAY AWAY from this nightmare company and all of it's
other names used (Certified Relocations and Certified Van Lines -
check out the BBB!!)
I have never experienced such horrible service from people who
could not care less about the customer or their belongings!
My price on moving day was more than double the original estimate,
the guys picking up my stuff showed up in worn out clothing and
in a rental truck. They were rude and inconsiderate of my belongings.
It has been well over 6 weeks and I STILL haven't received my
things!! And have had NO communication with anyone in the
company with an answer regarding my delivery.
I am reporting these guys to anyone who will listen as I am sure
I may never see my things again!
STAY FAR, FAR AWAY!!
I may never see my things again!

Was this review helpful?  

Comments (0) | (Report this)



Don't trust them, don't use them,
Reviewer: Meredith from Anytown, AT 55555 - See all reviews by Meredith

Price   
Picked Up On Time   
Deliverd On Time   
Accuracy Of Estimate   
Customer Service Performance   
Condition Of Goods   
Knowledgable Staff   
66 of 66 people found this review helpful

Final cost was DOUBLE the estimate.
Job estimated to take 4 hours took 9 and only because I told them to leave a lot of my stuff behind.
Workers broke three pieces of furniture, including a solid oak table.
They somehow forgot to unload one of our large boxes from the truck and we've been trying for 2 solid weeks to get it back - they swore we'd have it this morning, but nobody came. Contents of box around $1000, will be charging them to replace contents.
I have contacted the Better Business Bureau about them.

Was this review helpful?  

Comments (0) | (Report this)



Easy breezy move!!,
Reviewer: J10 from NY - See all reviews by J10

Price   
Picked Up On Time   
Deliverd On Time   
Accuracy Of Estimate   
Customer Service Performance   
Condition Of Goods   
Knowledgable Staff   
2 of 2 people found this review helpful

Thanks Travel Van Lines for making my move easy breezy!!! I was referred to this company by my friend who used them to move her last year. She said they were awesome, and they were!!!!

Was this review helpful?  

Comments (0) | (Report this)



Honest Movers,
Reviewer: Arthur G from Hawthorne, NY to Hawthorne, NY

Price   
Picked Up On Time   
Deliverd On Time   
Accuracy Of Estimate   
Customer Service Performance   
Condition Of Goods   
Knowledgable Staff   
1 of 1 people found this review helpful

Heeding the positive reviews of those in the non-virtual world, I used Travel Van Lines for yesterday's move. Two guys and a truck was $112 per hour. They were very quick, completing the move in less time than my other (all too frequent) moves, and all my stuff appears to be in one piece. They were also very honest regarding the (extremely, extremely minor) damage they did to the property that I was moving out of, pointing it out without any solicitation. (It was just a very little chip on the paint of the hallway wall --- given how much I detest my old landlord, I wish they had been less professional during that leg of the move!) The three guys were all very nice and courteous. I hate to follow the crowd, but I have no choice but to jump on the TVL bandwagon (or, more appropriately, moving truck).

Was this review helpful?  

Comments (0) | (Report this)



Ridiculos experience,
Reviewer: Jrossss from Anytown, AT 55555

Price   
Picked Up On Time   
Deliverd On Time   
Accuracy Of Estimate   
Customer Service Performance   
Condition Of Goods   
Knowledgable Staff   
2 of 4 people found this review helpful

STAY AWAY FROM THIS COMPANY AT ALL COST! ITS NOT WORTH THE HASSLE. I booked a moving service from this company for September 1st at 9.00am, which was supposed to include 3 movers. The company showed up at 10.25 am, almost an hr and a half late, with just two men. When I asked the foreman why he was late; he reportedly said they had a previous job. When asked where the 3rd mover was, the foreman informed me the company only sent two movers. The foreman then came into my apartment, sat down on the table and started to complete the work order form, and he made a comment stating in his words &quot;I hope you're giving us a good tip&quot;, which he later repeated about 3 more times. The consumer states after about a wasted 20 minutes, the foreman proceeded to help the other worker and they started moving the items out. The contents of the apartment were loaded into the truck which took approximately 35 minutes. Once the truck was loaded, the foreman demanded the money (which was done after he foreman went to his car to calculate the bill). The foreman gave him an exorbitant bill for over $400. When I asked the foreman to itemize. The foreman stated that they charge for every item they wrapped, the foreman stated it was $20. When I disagreed with the foreman�s computation and the foreman drove off with the items while I was on the phone with his moving company. Till today, I'm still missing one box which the movers have confirmed that they have it in their warehouse. They've told me twice now that they will deliver the box and have backed out. Even after canceling my previous engagements to wait for them. I had the last straw when I spoke to one of their Reps, Melissa and she indicated it's better I pick up the box myself in their office. I finally picked up the box myself two weeks later and have to dump all the contents since it was damp and wet. Who knows what they did to it. The reason why you don't find a lot of negative reviews is because they end up issing a few dollars of refund to people they already overcharged and make them sign an agreement not to publish anything.

This has been a ridiculous experience for me and hope no other consumer goes through the same.


__________________

Was this review helpful?  

Comments (0) | (Report this)



Professional Guys,
Reviewer: Ronald W from Hawthorne, NY to Hawthorne, NY

Price   
Picked Up On Time   
Deliverd On Time   
Accuracy Of Estimate  N/A      
Customer Service Performance   
Condition Of Goods   
Knowledgable Staff  N/A      
0 of 0 people found this review helpful

These guys were dynamite. Professional but totally fun to hang around with, hard working, hardly took any breaks. Showed up on time. Worked really quickly but thoroughly. All my stuff was moved very securely (which I thought would be impossible, given our new place with a steep 3 flight staircase with no lift, so they were all on their own). They even moved awkward stuff like my huge, heavy plants with no issue! They also brought these awesome wardrobe boxes so we didn't have to fully pack and then unpack the closets, a huge timesaver. The quote was higher than I paid , mostly because it took less time than they estimated (ended up taking about 5 hours including drive time for a large one bedroom flat). The total cost (once I tipped each guy) was about $850, and I consider it the best $850 I ever spent.

Was this review helpful?  

Comments (0) | (Report this)



Still Recommend,
Reviewer: Xialoi Z from New York New York

Price   
Picked Up On Time   
Deliverd On Time   
Accuracy Of Estimate   
Customer Service Performance   
Condition Of Goods   
Knowledgable Staff   
0 of 0 people found this review helpful

Travel Van Lines to us came as a p professional moving company, the moving crew is just so hardworking bunch of guys. I have already moved twice within NY from an apartment to a house, then from one house to another house. This time were on time, professional, wrapped all the fragile items, called often to ensure everything was on schedule also. They have good price packages that are exceptional from a moving service company. . My only concern was that due to some reason they did not accept payment thru card on that day and I had to arrange for a cashiers cheek from my bank which caused some inconvenience otherwise their service was not bad and hopefully I won't be moving again for long time, but if I do I shall still hire them.

__________________

Was this review helpful?  

Comments (0) | (Report this)



Reasonable priced and honest,
Reviewer: Nicolas M from Hawthorne, NY to Hawthorne, NY

Price   
Picked Up On Time  N/A      
Deliverd On Time  N/A      
Accuracy Of Estimate  N/A      
Customer Service Performance  N/A      
Condition Of Goods   
Knowledgable Staff   
0 of 0 people found this review helpful

We were recommended Travel Van Lines by a fellow colleague I wanted to add this positive commentary for Travel Van Lines. On the moving day the movers helped us in moving out 27 boxes just a few blocks away .They were on time for the pick-up, delivered the boxes on schedule and nothing was lost or broken...and the price was just reasonable. Honest to goodness, hard working dudes, who worked their tails off for several hours to make our move go smoothly. Keep up the good work Travel Van Lines. I shall recommend them to all.

Was this review helpful?  

Comments (0) | (Report this)



Good,
Reviewer: Trishna from Anytown, AT 55555

Price   
Picked Up On Time   
Deliverd On Time   
Accuracy Of Estimate   
Customer Service Performance   
Condition Of Goods   
Knowledgable Staff   
0 of 0 people found this review helpful

Travel Van Lines were great! Jackie the customer service rep was great at helping me even though my move date changed twice! The team was professional, quick, and very accommodating to my schedule changes. All of my stuff arrived safely and they did a great job at keeping the walls and wood floor protected and undamaged. They were on time and very prompt. I'd recommend them for moving for their service and competitive price.


__________________

Was this review helpful?  

Comments (0) | (Report this)



Click here to go back
  Home | About Us | Choosing A Mover | Moving Tips | Moving Terminology | Mover Reviews | Moving Check List | Contact Us    
  Privacy Policy Terms & Conditions



Powered by Five Star Review.