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Price
Picked Up On Time
Deliverd On Time
Accuracy Of Estimate
Customer Service Performance
Condition Of Goods
Knowledgable Staff
Average Rating:[2.90]

Number of Reviews: 15

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Address:  2534 State Street
State:  CA
City:  San Diego
Zip Code:  92101
Contact:  (858) 292-1848
Website:  www.valetmovers.com

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Product Description

VALET MOVERS REVIEWS

LICENSE: ICCMC 699129  USDOT: 1977033

WEBSITE: http://www.valetmovers.com/



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User Reviews



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15 reviews available


best company EVER!,
Reviewer: Krista from USA

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0 of 0 people found this review helpful

I had an amazing experience with Valet Movers. They moved my entire house from Rancho Santa Fe to La Jolla very fast. Was everything organized, clean and I had so many stuff but this guys did an incredible job. All the staff taking care of our stuff and gave all the attention and support that we needed. Moving to a different place is always a nightmare, but they have done this job with such professionalism that I did not even felt that I was moving my entire house that I lived for 14 years!

I highly recomend this company !

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good workers!,
Reviewer: KellyClark from Los Angeles, CA - See all reviews by KellyClark

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0 of 0 people found this review helpful

We booked a move with Valet Movers and we had a perfect move. Great people, great service. No mistakes, no breakages and always a live human being with whom to speak if we had a question. Highly recommend!

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Do not use this company,
Reviewer: Joshua Rios from North Carolina, United States - See all reviews by Joshua Rios

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0 of 1 people found this review helpful

Although their price may be attractive and their sales staff friendly DO NOT use this company. I have a much lengthier review on Google but since there is limited space here I'll bullet point it for you:
(after sale) Rude, mean, and manipulative staff.

>Extra fees and charges made our final price 35% higher than the original estimate

>Did not deliver on promises of estimate: did not assemble furniture, did not move items upstairs

>Several items broken, including a very expensive dresser

>Poked a hole in a wall (don't ask me how, no idea)



Overall I will not use this company again. And I would strongly urge you to consider the hassle, extra charges (ended up being only $100 cheaper than the big companies after all extra charges), and likely damage (if your move goes like mine) before you sign up with this company. They may seem attractive because they are the cheapest, but I would advise against them.


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Pleasantly Surprised!!,
Reviewer: Yvonne62 from Anytown, AT 55555 - See all reviews by Yvonne62

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1 of 1 people found this review helpful

I write this review after having a nearly flawless move with Valet Movers. I moved in July, 2013 from La Jolla, CA to Hollywood, FL. This was my first experience with professional movers and I was extremely scared to say the least. After hearing so many horror stories I decided to have a few different companies come out and give me an in-home estimate. Valet Movers was more than willing to come out and provide me with the estimate. Rachel came to my apartment to provide me with the moving quote. She was very honest. I had three other companies come out and I have to say Rachel by far was the most thorough. She advised me of every charge I could possibly be faced with and also gave me a list of items that could incur extra charges. Happy to report there were no extra fees added to my estimate and she even waived 2 flights of stairs at my pick-up address. I would suggest everyone do their homework and ask lots of questions! Good Luck!


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Good Move,
Reviewer: Daviddela from Anytown, AT 55555 - See all reviews by Daviddela

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1 of 2 people found this review helpful

I move my things from San Diego to Espana. I needed to get stuff to Virginia to meet the boat there, and then to Spain. The price was more then supposed to be. But that o.k. The ladies in the office our very nice. One speaks spanish. The guys that move the things are nice also. Very cool guys. My stuff arrive well in Virginia. I appreciate there service.

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Thanks for your help! I could not have done it on my own!,
Reviewer: KIM from La Jolla, CA 92109 - See all reviews by KIM

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2 of 4 people found this review helpful

I was moving extremely heavy items and I need a company to help me out with my move. I did my research on the internet and found Valet Movers here in San Diego. I went with them due to their in-depth explanation of the moving process and their good rating with the BBB. I knew that they would take care of me. The day of the move I was worried they would not be able to move my items. But I was wrong. They came prepared and ready with 4 strong men that were able to cut my work load in half. I was quoted $2000 for a long distance move to Virginia and the actual weight of my items bumped it up to $2559 for the overall move. My experience with them was great to say the least. Thanks Rachel and team for making my moving experience enjoyable.

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Valet Movers are horrible!,
Reviewer: David Padilla from San Diego, CA to Salem, OR

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4 of 5 people found this review helpful

I originally didn't want to use this company because I felt that they were a little bit expensive but with my back injury I really had no choice. The original price was a little above $900. The movers were supposed to get to my storage around 2, they didn't actually get there until around 6! when they got there the price had already gone up to 1100! Then of course they jacked up the price because there was an elevator and because my unit was more than 75 ft from the elevator. After they moved everything, i was told my things would get to Salem in about 7 to 10 days. It didn't actually make it until around 3 weeks. Once it got there a few of my items looked like they were kicked all the way to my new storage unit. there were no workers to unload the stuff i had to do it myself and after all was said and done the driver tried to haggle more money out of me for his hotel room!!! Never use this company!.

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AVOID!,
Reviewer: Ken T. from From San Diego

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2 of 4 people found this review helpful

I had a horrible experience from start to finish with Valet Movers. Valet Movers showed up to pick up our belongings with three men and 20 rolls of tape. We had already boxed up all of our belongings, but they still used all 20 rolls of tape so they could charge us $5 a roll when they were done. One of the three men left at the beginning, leaving only two to do the entire job and then proceeded to charge us for a &quot;Long Carry&quot; because it took them longer than normal to do the job. Once our belongings were in their hands their customer service went out the door. It took them four weeks to deliver our belongings (three weeks after the set delivery date). They could not and would not give us a delivery date when we called and asked about the status of our belongings. We finally spoke to the &quot;Boss&quot; once our belongings arrived, but that was because the delivery company called his personal cell. We also were missing three boxes. Avoid!

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I needed the help!!!,
Reviewer: Maggie B. from San Diego

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0 of 1 people found this review helpful

This was my first time moving and I needed help. Valet Movers arrived on time and with 3 workers. Two started to pack my items while 1 walked me through the details of the process. In 45 mins. they were finished. It saved me so much time. I flew to Virgina and it took about 2 weeks to receive my items. I did have to sleep on the floor with a blow-up mattress for a few days, but I guess that is part of the process. My items where in good condition upon arrival. All and all, the estimate and the service were as promised and I had a positive experience moving with Valet Movers.

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Professional Movers,
Reviewer: Debra A from San Diego, CA to San Diego, CA

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1 of 1 people found this review helpful

Simply put - this was the smoothest move I've ever had, and I've had plenty. It is also the only one, ever, that has come in under budget and in less time. I called Valet Movers for the move a week before the move and he came out personally for a quick inspection and estimate. Boxes showed up exactly when I requested them (and for half the price I paid United a few years ago!). The movers were prompt, friendly, careful, professional, hardworking, diligent, and quick. They took care of all of my items and I recommend them fully and without reservation. Thanks guys!

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Smart and Efficient Move,
Reviewer: Eric G from Los Angeles to Las Vegas

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1 of 1 people found this review helpful

Valet Movers were absolutely amazing with my move. Nothing broke, great and friendly service. The movers arrived on time and had everything moved out from our garage within the estimated time frame. They are very professional on the phone and are quick to go over every detail prior to the move. I had to use them for a move based out of Los Angeles to Las Vegas. I would definately use Valet Movers for my next move!

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AVOID !!!!,
Reviewer: Jimmy G from Oregon

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2 of 3 people found this review helpful

To avoid an endless report of the details, on TWO separate moves, our boxes were mishandled, &quot;Fragile&quot; warnings summarily ignored, fruniture improperly re-assembled, furniture damaged and boxes placed in our new home in a careless, disorganized manner.

They REFUSED TO REASEMBLE furniture at the new location that was supposed to be done by them, & walked away from assembling a bed frame because they simply couldn't figure out how to do it (AND brok off two wheels).

We were never provided with a final billing statement, as the driver rushed off without leaving that for us. Worst of all, they took it upon themselves to make an unauthorized charge to our American Express card of over $2,000 for the inadequate services without even asking our permission after they dug out our card number from an early one-time authorized charge. The credit card company was VERY unhappy with this action taken by them.

They seem nice up front, but upon delivery, the independant movers treat you like crap.

A V O I D !!!!!!


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Efficient Movers,
Reviewer: K Abott from San Diego, CA to Las Vegas, NV

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1 of 1 people found this review helpful

Henry and Adam helped me move. They were amazing, friendly, and professional. Nothing even got a scratch on it. They did way more in the 2 hours that I had them than I ever thought they could do. Very efficient. I will definitely remember these guys for my next move.
My only complaint is that they do not honor the 5% student discount if you only purchase the minimum 2 hours (which it doesn't specify on their online ad). I thought that was a little sheisty.

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Smart and Efficient,
Reviewer: Takashi C from San Diego.CA to Las Vegas,NV

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2 of 2 people found this review helpful

I have never been so happy with a service I got from Valet Movers paid for in my life. The 4 young men who moved all my stuff were very professional, punctual, careful and extremely hard working. They worked so well and methodically together. 4 guys showed up 30 minutes early and quickly proceeding to walk through the house to learn what was going and staying. I signed some paperwork and off they went. They cleared out a 2400 sq foot house in under 2 hours. Wow. I definitely recommend them, I could not have asked for better service.

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CARING MOVERS,
Reviewer: James Whatley from Anytown, AT 55555

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0 of 0 people found this review helpful

Okay, so I'm not one to just hand out 5 star ratings, but I have to say Valet Movers is the Absolute Best I have ever dealt with - and I have moved 5 times with movers. The guys that helped move us were probably the nicest people I have met who truly understand the word ;customer service. Polite, courteous, friendly and on top of their job - exactly what I expected and they delivered on every front. We had a moving snafu, and they jumped on it with a solution that took them two extra hours - but never once complained and helped us come up with a plan to help fix our issue. All of those factors make me want to give them 5 stars.

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