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Average Rating:[1.84]

Number of Reviews: 7

Product Description

BEKINS VAN LINES: MOVING COMPANY

LICENSE: MC 52793 USDOT:076029

WEBSITE: http://www.bekins.com/moving/



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User Review

HORRIBLE, January 05, 2011
Reviewer: LA LOUGHNER from Anytown, AT 55555 - See all reviews by LA LOUGHNER

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Accuracy Of Estimate   
Customer Service Performance   
Condition Of Goods   
Knowledgable Staff   
3 of 3 people found this review helpful

LOST OUR VAN FOR 10 DAYS. Moved from CA to GA. Our van was 10 days late, a full 17 days after pick up. Their head office could not locate our van for 10 more days after the 7 day cross country trip, and could not tell us where our belongings were. They would not reimburse us for 10 days in a hotel with 2 kids and 2 cats. We were scared that our entire van was taken to Mexico and we would never see our belongings again. Their corporate office including the office of the president would NOT even return our calls. We finally traced our van ourselves to a local Bekins holding lot in Atlanta. It had been sitting there for 10 days and the local Bekins moving company just didn't care if it ever got delivered. They said it was dropped off there by mistake and wasn't their problem. It took 3 more days of screaming and threatening to call the police to get that company to deliver the van. When they did, they literally threw everything into the main floor instead of putting each box in their respective rooms in this three-story home. Lots of damage. HORRIBLE, DON'T USE BEKINS.

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