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Average Rating:[3.18]

Number of Reviews: 73

Product Description


LICENSE: USDOT 924735  ICCMC: 399587 FLA# IM1106

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User Review

Summit Van Lines - The move from HELL, November 29, 2011
Reviewer: Valeri from Estero Fl to Naples FL - See all reviews by Valeri

Knowledgable Staff  N/A      
Condition Of Goods  N/A      
Customer Service Performance   
Accuracy Of Estimate  N/A      
Deliverd On Time  N/A      
Picked Up On Time  N/A      
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0 of 0 people found this review helpful

On 11/23/11 three men and a truck were scheduled to arrive at 9 a.m. At 1 p.m. 2 men and a truck showed up. The movers said they were stuck in traffic. I will give Dave & Brian kudos for their professionalism and hard work ethic (THEY ARE MY 5 STARS), BUT...#1 they weren't able to finish the job because the truck wasn't large enough to handle the quantity (even though I specifically told their scheduling office exactly what was being moved) AND #2 they didn't finish unloading until 1:30 A.M. on Thanksgiving morning!!! The scheduled 3rd man would have made a huge difference. My son and I had to rent a truck to finish the move. They actually tried to charge full price for this horrible inconvenience, holding the unloading up until I paid!!! NEVER - NEVER - NEVER use them!!!

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