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Average Rating:[3.18]

Number of Reviews: 73

Product Description

SUMMIT VAN LINES

LICENSE: USDOT 924735  ICCMC: 399587 FLA# IM1106

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User Review

The proveriable nightmare van lines in action, July 01, 2012
Reviewer: Deborah from Cleveland, Ohio - See all reviews by Deborah

Knowledgable Staff   
Condition Of Goods   
Customer Service Performance   
Accuracy Of Estimate   
Deliverd On Time   
Picked Up On Time   
Price   
1 of 3 people found this review helpful

Summit van lines have proved to be the nightmare moving company everyone warns you about! My moving date was scheduled 2 weeks in advance. No mention of any rep to physically inventory my things, only a phone review sufficing for a 'binding quote'. The 'window' for delivery was between 2-6pm. At 5:45 pm the movers called to say they're on their way -from another state! Really? Night packing in a dark house (all lamps packed)? As agreed then, they did arrive the next day in their BUDGET rentavan. After 3 hours being given the runaround over the phone with Summit and a new quote of DOUBLE the original ‘binding quote'-Red flags flying! If Summit can't professionally organize a pick-up with a 2 week schedule, will I then ever see my things again if they went on the Budget rentavan? MASSIVELY disorganized, outrageously unprofessional,truely a greedy scam on the DOUBLED price, no question but to cancel the move with Summit. STAY AWAY FROM FROM SUMMIT OR BE PREPARED FOR A NIGHTMARE!!

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