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Condition Of Goods
Customer Service Performance
Accuracy Of Estimate
Deliverd On Time
Picked Up On Time
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Average Rating:[3.18]

Number of Reviews: 73

Product Description

SUMMIT VAN LINES

LICENSE: USDOT 924735  ICCMC: 399587 FLA# IM1106

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User Review

No Show, June 08, 2010
Reviewer: Alissa from Anytown, AT 55555 - See all reviews by Alissa

Price   
Picked Up On Time   
Deliverd On Time   
Accuracy Of Estimate   
Customer Service Performance   
Condition Of Goods   
Knowledgable Staff   
1 of 1 people found this review helpful

If I could give them a rating of 0, I would. I booked them for a Thursday. They called me Wednesday to tell me they couldn't make it till Saturday because their truck broke down. Then they called me on Friday when they should have been confirming and told me they couldn't make it until the following Thursday. They did nothing to help me. I had to book another mover on last notice during a holiday weekend. The customer service rep was actually yelling at me and telling me that he couldn't help me and I'd just have to deal with it. He told me I should move my stuff alone into storage, mail them a key, and they'd eventually pick it up. I will never use this moving company.

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