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Average Rating:[3.18]

Number of Reviews: 73

Product Description

SUMMIT VAN LINES

LICENSE: USDOT 924735  ICCMC: 399587 FLA# IM1106

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User Review

Summit Vanlines reaches a new low, August 07, 2010
Reviewer: M. Sparrow Holt from Sarasota, FL to Memphis, TN - See all reviews by M. Sparrow Holt

Price   
Picked Up On Time   
Deliverd On Time   
Accuracy Of Estimate   
Customer Service Performance   
Condition Of Goods   
Knowledgable Staff   
3 of 3 people found this review helpful

I will never use Summit Vanlines again, nor will I ever recommend them to anyone. They were late arriving for pick-up because their "truck broke down". Then when they srrived they said that we would have to pay an additional $500 for them to pack the items that had already been agreed-upon for them to pack. Because of the timeliness of our move, we HAD to pay the extra $500! Then, as they were about to finish packing, they told us they were going to be "over-weight" and we would have to pay extra for the extra weight. I told them that that was wrong and that they would have to unload the truck and put everything back. He then called his manager and agreed not to charge more... but we ended up leaving items behind (patio furniture, bicycles, antique rocker and other items). Upon arrival, many items were broken, furniture was broken, washer/dryer was broken). Several items were missing (a computer monitor, speakers, and other items). NEVER USE SUMMIT VANLINES!!!

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