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Average Rating:[3.18]

Number of Reviews: 73

Product Description

SUMMIT VAN LINES

LICENSE: USDOT 924735  ICCMC: 399587 FLA# IM1106

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User Review

do not use Summit van lines, March 28, 2011
Reviewer: Ben w from local new jersey - See all reviews by Ben w

Price   
Picked Up On Time   
Deliverd On Time   
Accuracy Of Estimate   
Customer Service Performance   
Knowledgable Staff   
1 of 2 people found this review helpful

Do not use Summit Van Lines for your move unless you need some unpleasant experience! I had scheduled the services 2 months in advance for a local move. The day before move, instead of a confirmation call, I received a call telling me that the move has to be rescheduled a week later. I asked why they waited until the last minute to tell me this, and they said the truck broke down. No apologies, no sorry, and on the side of the phone, the customer rep does not seem to care at all how their abrupt changes would affect the customers. I guess they do not care about their reputation. A friend of mine also used them before for long distance move, and all the chair legs were broken and some of the boxes opened. Worse customer service and moving help I've ever experienced. If you want a pleasant moving experience, do not use Summit Van Lines!!

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