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Knowledgable Staff
Condition Of Goods
Customer Service Performance
Accuracy Of Estimate
Deliverd On Time
Picked Up On Time
Price
Average Rating:[2.61]

Number of Reviews: 42

Product Description

NEW PLANET MOVING

MOVING COMPANY

Website :   http://newplanetmoving.com/FAQs.aspx

LICENSING:
USDOT:1229139
ICCMC:485088

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User Review

Fraudulent Moving Company, September 04, 2011
Reviewer: Anonymous from Los Angeles, CA to Austin, TX - See all reviews by Anonymous

Knowledgable Staff   
Condition Of Goods   
Customer Service Performance   
Accuracy Of Estimate   
Deliverd On Time   
Picked Up On Time   
Price   
8 of 8 people found this review helpful

Moving with this company is like playing russian roulette with our belongings. If nothing is broken and there are zero mistakes and the movers are all in a good mood when you talk to them you might get out unscathed. However, as soon as the first piece slips they start lying, as soon as you need to file an insurance claim, they lie, and start ignoring you. They left my vacuum on their truck by accident. Months later I got it in the mail via FedEx - torn to pieces. Something straight out of a mobster movie except it wasn't human parts it was my vacuum cleaner. Then they tried to involve me in fraud to file a claim against FedEx. Now they're ignoring my requests to file the claim with their insurance company. They made agreements on the BBB complaint that I filed that they are now not making good on. Simple matter I know, I feel lucky after reading the other complaints about this company.

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