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Knowledgable Staff
Condition Of Goods
Customer Service Performance
Accuracy Of Estimate
Deliverd On Time
Picked Up On Time
Price
Average Rating:[2.61]

Number of Reviews: 42

Product Description

NEW PLANET MOVING

MOVING COMPANY

Website :   http://newplanetmoving.com/FAQs.aspx

LICENSING:
USDOT:1229139
ICCMC:485088

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User Review

Avoid this company if you value your sanity, September 25, 2013
Reviewer: Arizona2Oregon from Oregon - See all reviews by Arizona2Oregon

Knowledgable Staff   
Condition Of Goods   
Customer Service Performance   
Accuracy Of Estimate   
Deliverd On Time   
Picked Up On Time   
Price   
10 of 10 people found this review helpful

This company gave an estimate of $6,300 to move my household from Arizona to Oregon. The estimate was based on an inventory of my house that they asked me to provide over the telephone. I went through every room and listed every major item and then the number of drawers, cabinets and closets. I inquired several times if they were confident in their estimate without actually conducting an onsite review and was assured that their estimating software was the best. I was also assured that I would be given a chance to watch the truck be weighed, get an empty weight and then watch the truck get weighed once filled and get the full weight so that I would be assured that any deviance from the estimate due to weight would be justified. Well, they showed up the day of the scheduled move and said the move with a truck already partially filled and said it would cost an additional $12,000 because there was more to move than I had provided in the inventory. This was even after I had moved roug

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