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Knowledgable Staff
Condition Of Goods
Customer Service Performance
Accuracy Of Estimate
Deliverd On Time
Picked Up On Time
Price
Average Rating:[2.61]

Number of Reviews: 42

Product Description

NEW PLANET MOVING

MOVING COMPANY

Website :   http://newplanetmoving.com/FAQs.aspx

LICENSING:
USDOT:1229139
ICCMC:485088

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User Review

AWFUL EXPERIENCE, May 14, 2011
Reviewer: Desi from NV to MO - See all reviews by Desi

Knowledgable Staff   
Condition Of Goods   
Customer Service Performance   
Accuracy Of Estimate   
Deliverd On Time   
Picked Up On Time   
Price   
8 of 8 people found this review helpful

I do not have enough space in this box to BEGIN to describe what I went through with these people. First of all, they will nickel and dime you to death. They gave us the lowest quote of anyone we called and ended up paying almost double the original quote. The girls who answer the phone are SO nice and promise you the world, but it is all a rip-off. They told us 5 to 7 days and ended up waiting 2 weeks for our stuff and with so much damage it is ridiculous. I am DREADING working with their claims department. After all, they already have my money, why should they start giving good customer service now? I mentioned that the girls who answer the phones and give the quotes are so nice? Well, wait until they have your money. After that they will only transfer you to managers to take the calls and the guy I talked to (on numerous occasions) was rude and uncaring. I wish now I would have listened to all the other reviewers and stayed away.

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