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Knowledgable Staff
Condition Of Goods
Customer Service Performance
Accuracy Of Estimate
Deliverd On Time
Picked Up On Time
Price
Average Rating:[2.61]

Number of Reviews: 42

Product Description

NEW PLANET MOVING

MOVING COMPANY

Website :   http://newplanetmoving.com/FAQs.aspx

LICENSING:
USDOT:1229139
ICCMC:485088

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User Review

Super Angry!, June 21, 2011
Reviewer: Reshma from Utah to Washington, DC - See all reviews by Reshma

Knowledgable Staff   
Condition Of Goods   
Customer Service Performance   
Accuracy Of Estimate   
Deliverd On Time   
Picked Up On Time   
Price   
8 of 8 people found this review helpful

I would never again trust New Planet Moving! They were the worst in service, before, during and after the move! Before the move: they came late. They were late by one whole day and then 3 hours on the time they promised to arrive. During the move: They arrived 11 days AFTER they promised to be there. So of course we called them at ALL THE NUMBERS they provided and not a single person would tell us an exact arrival date/time. As they unpacked the truck when they arrived, the moving people bribed me into tipping them more in exchange for not charging last minute fees. Also, they lost so many of our things and many of the boxes were damaged as they were unpacked. After the move: As I had unpacked a bunch of the boxes, I found items completely mishandled and shattered. And let�s not forget that I STILL HAVE items from OTHER clients! I had informed them at least 25 times to come pick up these items to be returned to other homes and they never did!

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