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Knowledgable Staff
Condition Of Goods
Customer Service Performance
Accuracy Of Estimate
Deliverd On Time
Picked Up On Time
Price
Average Rating:[2.61]

Number of Reviews: 42

Product Description

NEW PLANET MOVING

MOVING COMPANY

Website :   http://newplanetmoving.com/FAQs.aspx

LICENSING:
USDOT:1229139
ICCMC:485088

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User Review

Horrendous servcie, July 25, 2011
Reviewer: Connor from Salt Lake City, UT to Washington DC - See all reviews by Connor

Knowledgable Staff   
Condition Of Goods   
Customer Service Performance   
Accuracy Of Estimate   
Deliverd On Time   
Picked Up On Time   
Price   
8 of 8 people found this review helpful

Moving is never very fun and always seems to be a stressful event and this is why many people opt to use a moving company. I decided the same when I was moving cross country with my family. Our BIGGEST mistake was to chose New Planet Moving. They were NOT punctual on their pick (a day late) and gave us the run around with our delivery, we ended up sleeping on the floor a week and a half longer than we were originally told. When our belongings arrived, they were over two hours late which made it impossible to be there because of prior professional commitments. I don't like splitting the wife and husband team when dealing with valuable and high-financial situations. I received multiple worrying calls from my wife while I was away stating that she could not understand the movers and finally that they told her they were going to charge her more if she didn't give them a big tip. Many things were lost or broken, New Planet Moving acted extremely unprofessional and it was horrible.

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