Comments for Irwand\'s's NORTH AMERICAN VAN LINES Review

Back to NORTH AMERICAN VAN LINES

Comment:
Name:

Review Sticky Notes HelpCloseSave Review  
Spacer
NORTH AMERICAN VAN LINES : User Reviews    Sticky Review Notes for NORTH AMERICAN VAN LINES Notes

Knowledgable Staff
Condition Of Goods
Customer Service Performance
Accuracy Of Estimate
Deliverd On Time
Picked Up On Time
Price
Average Rating:[3.95]

Number of Reviews: 32

Product Description

North American Van Lines

Website :  http://www.navl.com/


LIC :   MC 15735 U.S. DOT No.070851

800 396 9115


Submit a reviewSubmit a NORTH AMERICAN VAN LINES review
Email a friend Recomend to a friend
Printer friendly page Printer friendly format
Save to User Control Panel
Subscribe Subscribe to NORTH AMERICAN VAN LINES reviews


User Review

With A-1 Freeman - No Problem, June 06, 2010
Reviewer: Irwand's from Texas - See all reviews by Irwand's

Knowledgable Staff   
Condition Of Goods   
Customer Service Performance   
Accuracy Of Estimate   
Deliverd On Time   
Picked Up On Time   
Price   
0 of 0 people found this review helpful

We moved from Austin, Tx to Lubbock, Tx last Summer 2009 with A-1 Freeman, a North American Van Line agent in Austin. Everything went really well. The movers we met were very nice and quite personable. We packed everything ourselves. So we hired them mainly to move the boxes. We almost did not use North American However, everything went great. They picked up all our stuff on time, and delivered on time. Nothing was broken nor missing. We were really happy with their services. We also got some free used-boxes from A-1 Freeman for our own packing, so it was pretty good. Furthermore, their price was quite competitive. We did look into renting a truck and hire separate movers to move the boxes in-and-out of the truck. But after doing a comparison, we went with the full moving service from A-1 Freeman. Their price is more expensive, but it saved us some trouble from doing the move ourselves, and it was worth it. We did have some miscommunication over the real weight of all our stuff, since we were positive that the real weight was lower than what they have estimated. But this was straightened out during delivery. Something else I found out was that apparently the drivers and the movers are actually from A-1 Freeman, not from North American Van Lines corporation. So it seems that the agent you use determines whether you would have good experience or not. My company also uses A-1 Freeman for some move jobs in the past, and they are also pretty happy with A-1 Freeman.

__________________

Was this review helpful to you?  
(Report this)




  Home | About Us | Choosing A Mover | Moving Tips | Moving Terminology | Mover Reviews | Moving Check List | Contact Us    
  Privacy Policy Terms & Conditions



Powered by Five Star Review.