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Knowledgable Staff
Condition Of Goods
Customer Service Performance
Accuracy Of Estimate
Deliverd On Time
Picked Up On Time
Price
Average Rating:[3.95]

Number of Reviews: 32

Product Description

North American Van Lines

Website :  http://www.navl.com/


LIC :   MC 15735 U.S. DOT No.070851

800 396 9115


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User Review

outstanding moving experience, June 07, 2010
Reviewer: Ftsanel's from Anytown, AT 55555 - See all reviews by Ftsanel's

Knowledgable Staff   
Condition Of Goods   
Customer Service Performance   
Accuracy Of Estimate   
Deliverd On Time   
Picked Up On Time   
Price   
0 of 0 people found this review helpful

The best move in my life started with Terry Cason, CMC, National Account Manager, who was polite, knowledgeable, explained everything in detail and followed the move from start to finish, coordinator par excellence. The key to the moving process was Travis Jones, the Driver. He made the entire experience of moving from Atlanta, GA to Norwood, MA a dream - superb truck packer, organizer, excellent to work with, couldn't do enough to ensure our comfort. The company he works for is A-1 Freeman Moving Group (the Atlanta agency for North American Van Lines). The crews at both ends were more than competent - they listened, they cared about our things, they were neat and smooth - no wasted time or motion. We had almost seven tons of stuff. Move out, from a ranch with a 270' long carry took less than six hours. Move in, to a two level townhome, with everything in the correct room, and correctly placed (bookcases neatly arranged along the walls and book boxes in the middle of the study - with a little path so we could easily unpack and store) took under five hours. Boxes were stacked with the labels out so we could read contents easily; heavy boxes were placed under light boxes so nothing was crushed; everything one might possibly hope for occurred. A dream of a move from start to finish - and, before I forget, the estimate was a not-to-exceed one. The actual invoice was 10% less than the estimate. Can you believe it? Perfect!

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