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Average Rating:[4.14]

Number of Reviews: 25

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National Van Lines

website:  http://www.nationalvanlines.com/



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NATIONAL VAN LINES

User Review

It's been a Looong road, October 16, 2012
Reviewer: Smcd from Anytown, AT 55555 - See all reviews by Smcd

Knowledgable Staff   
Condition Of Goods   
Customer Service Performance   
Accuracy Of Estimate   
Deliverd On Time   
Picked Up On Time   
Price   
25 of 25 people found this review helpful

Do not use National Van Lines if you care at all about your belongings. My husband is a pastor. Waiting until after lunch 8/5/11 for packers to show, finally someone to called & told us they made a mistake, a large team would be at our house early 8/8 house would be packed before loaders arrive that afternoon. 8/8 2 packers arrive @ 10am. Loaders arrive @ 11am. Lots of arguing between loaders/packers, our belongings took the brunt of their anger. So many things broken, including 1800's heirloom clock, picture frames, camera, lenses (which were tossed in the same box as their original boxes, Sons ipod touch stolen. He kept it in it's case. Case made it, ipod didn't. Marble top table broken, list goes on & on. Estimated damage well over $1,000. Even had a china teacup packed in box w/ garage tools. It's now 10/16/12 over a year later. Were given ck for 700, to fix clock & camera. They lost many claims, didn't return calls/emails. Even spoke to CEO Maureen Beal who was rude/unhelpful.

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