Comments for J.Smith's NATIONAL VAN LINES Review

Back to NATIONAL VAN LINES

Comment:
Name:

Review Sticky Notes HelpCloseSave Review  
Spacer
NATIONAL VAN LINES : User Reviews    Sticky Review Notes for NATIONAL VAN LINES Notes

Knowledgable Staff
Condition Of Goods
Customer Service Performance
Accuracy Of Estimate
Deliverd On Time
Picked Up On Time
Price
Average Rating:[4.14]

Number of Reviews: 25

Product Description

National Van Lines

website:  http://www.nationalvanlines.com/



Submit a reviewSubmit a NATIONAL VAN LINES review
Email a friend Recomend to a friend
Printer friendly page Printer friendly format
Save to User Control Panel
Subscribe Subscribe to NATIONAL VAN LINES reviews

NATIONAL VAN LINES

User Review

National Van Lines: Lost boxes, possible theft by employees, October 23, 2012
Reviewer: J.Smith from Cleveland - See all reviews by J.Smith

Knowledgable Staff   
Condition Of Goods   
Customer Service Performance   
Accuracy Of Estimate   
Deliverd On Time   
Picked Up On Time   
Price   
27 of 27 people found this review helpful

DO NOT Move with National Van Lines. They deceived us into buying consumer insurance and protection and then proceeded to lose multiple boxes from our move, scarred up floors and walls in both our pick-up and destination and broke many delicate items like my wife's jewelry. When we tried to contact them, they did not respond at all. No emails, no phone calls returned, nothing.Finally I had to email their CEO who did not respond, but I was able to get a hold of Gerry Mundt, VP of finance. He claimed that the paperwork was filled out correctly, even though we were able to prove that multiple papers were actually forged by the driver and members of the National's moving team. DO NOT MOVE with this company if you want to receive all your household items at your destination. Finally, we are investigating possible theft by their movers. We lost $15,000 worth of jewelry that they packed and loaded and an investigation is pending.

Was this review helpful to you?  
(Report this)




  Home | About Us | Choosing A Mover | Moving Tips | Moving Terminology | Mover Reviews | Moving Check List | Contact Us    
  Privacy Policy Terms & Conditions



Powered by Five Star Review.