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Condition Of Goods
Customer Service Performance
Accuracy Of Estimate
Deliverd On Time
Picked Up On Time
Price
Average Rating:[4.14]

Number of Reviews: 25

Product Description

National Van Lines

website:  http://www.nationalvanlines.com/



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NATIONAL VAN LINES

User Review

Happy, June 16, 2010
Reviewer: Gmankel from Anytown, AT 55555 - See all reviews by Gmankel

Knowledgable Staff   
Condition Of Goods   
Customer Service Performance   
Accuracy Of Estimate   
Deliverd On Time   
Picked Up On Time   
Price   
19 of 19 people found this review helpful

I had the BEST experience dealing with National Van Lines out of Chicago. After going through the worst ordeal with an auto shipping company I was very nervous to ship my household items. From my initial email contact with National to the day my stuff got delivered I felt as though I was in good hands. My emails were always answered promptly, their phones were always answered and everyone I dealt with from the sales rep, to operations person, credit department and movers provided great customer service. My move was over estmated so I was very happy when my move from AZ to WI only ended up being $1300. My items were picked up and delivered in the time-frame I requested and I was very pleased overall. An important thing to remember is a lot of big moving companies have agents throughout the states so my best recommendation is to deal directly with the van line company if you can, more than likely you will recieve better service and be in direct contact with people from the headquarters office. Had I dealt with the agent in AZ I understand I may not have had as good of an experience as I did. The closer you can get to dealing with the van line the better. Same thing with brokers, stay away!!! My car situation would have run much better had I worked directly with the trucking company and not a broker. I would definitley recommend National Van Lines to anyone looking for a moving company. Read more: http://www.rateitall.com/i-7044-national-van-lines.aspx#ixzz0rEYSn6od

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