Comments for George Connolly's NATIONAL VAN LINES Review

Back to NATIONAL VAN LINES

Comment:
Name:

Review Sticky Notes HelpCloseSave Review  
Spacer
NATIONAL VAN LINES : User Reviews    Sticky Review Notes for NATIONAL VAN LINES Notes

Knowledgable Staff
Condition Of Goods
Customer Service Performance
Accuracy Of Estimate
Deliverd On Time
Picked Up On Time
Price
Average Rating:[4.14]

Number of Reviews: 25

Product Description

National Van Lines

website:  http://www.nationalvanlines.com/



Submit a reviewSubmit a NATIONAL VAN LINES review
Email a friend Recomend to a friend
Printer friendly page Printer friendly format
Save to User Control Panel
Subscribe Subscribe to NATIONAL VAN LINES reviews

NATIONAL VAN LINES

User Review

Bad local agent., December 13, 2010
Reviewer: George Connolly from Boston to Wilmington, NC - See all reviews by George Connolly

Knowledgable Staff   
Condition Of Goods   
Customer Service Performance   
Accuracy Of Estimate   
Deliverd On Time   
Picked Up On Time   
Price   
22 of 22 people found this review helpful

The driver, loading & unloading staff from National did an excellent job, however the local agent for National (A to Z Express) from Salem, NH did not. We paid them quite a bit of money to come in and pack our household goods the day prior to loading. They brought wardrobe boxes to hang our clothing but chose to roll up our clothes (suits, dresses, pressed shirts, etc) into a ball and stuff them in the wardrobe boxes instead of hanging them. We are now facing several hundred dollars in cleaning and pressing costs to fix what they messed up. They came in and gave us a very professional presentation and quote, which they met and overall did a good job for us except for the packing of the household goods. The company is run by three brothers and the one responsible for the packing is the cause of this poor review. He was more interested in completing the job by 4PM than doing a good job. I would be very careful if choosing them as the local agent for National.

__________________

Was this review helpful to you?  
(Report this)




  Home | About Us | Choosing A Mover | Moving Tips | Moving Terminology | Mover Reviews | Moving Check List | Contact Us    
  Privacy Policy Terms & Conditions



Powered by Five Star Review.