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Knowledgable Staff
Condition Of Goods
Customer Service Performance
Accuracy Of Estimate
Deliverd On Time
Picked Up On Time
Price
Average Rating:[2.99]

Number of Reviews: 11

Product Description

OCEAN MOVING & STORAGE

MOVING COMPANY BROKER

ICCMC: 618930
USDOT:1780669

WEBSITE: http://www.oceanmovingandstorage.com/

RIPOFF REPORT: http://www.ripoffreport.com/moving-companies/ocean-moving-and-sto/ocean-moving-and-storage-thi-a3c6a.htm



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User Review

POOR SERVICE, August 08, 2010
Reviewer: Chris from Florida Texas - See all reviews by Chris

Price   
Picked Up On Time   
Deliverd On Time   
Accuracy Of Estimate   
Customer Service Performance   
Condition Of Goods   
Knowledgable Staff   
2 of 2 people found this review helpful

Ocean and Moving Storage had a job of moving our furniture. A date was set and a time frame of 2-4p was given. I was waiting during that time period when I get a call stating that they are running twenty minutes late. Twenty minutes past and they did not show up. The company then calls and says that it would be until 6p until they show up. How does twenty minutes turn into two hours late? So I left and was not going to waste my whole afternoon. Ocean Moving & Storage then calls me up begging me to be there due to them not wanting to lose the account. They then reassured my that I would be compensated for my trouble and time. I decided to leave a key and they had a list of the items trusting them. I got home that night and found that they left trash all over my house, helped themselves the refrig without permission, took the dinning room top but not the legs of the table, and wanted to charge thousands more for a couple extra items that where not on the list. I called them up the other day to follow up on my compensation for my troubles and the customer reps. knew nothing about the situation and I still have not received my compensation for my troubles.

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