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Knowledgable Staff
Condition Of Goods
Customer Service Performance
Accuracy Of Estimate
Deliverd On Time
Picked Up On Time
Price
Average Rating:[2.99]

Number of Reviews: 11

Product Description

OCEAN MOVING & STORAGE

MOVING COMPANY BROKER

ICCMC: 618930
USDOT:1780669

WEBSITE: http://www.oceanmovingandstorage.com/

RIPOFF REPORT: http://www.ripoffreport.com/moving-companies/ocean-moving-and-sto/ocean-moving-and-storage-thi-a3c6a.htm



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User Review

Offensive Company, August 15, 2010
Reviewer: Stanley from Florida California - See all reviews by Stanley

Price   
Picked Up On Time   
Deliverd On Time   
Accuracy Of Estimate   
Customer Service Performance   
Condition Of Goods   
Knowledgable Staff   
2 of 2 people found this review helpful

We actually hired this company for a move from Florida to California. We were given a binding, not to exceed price & quot; in writing. When Ocean arrived to pick up our items, Joe insisted on charging us more, even before he inventoried our items. We disputed the charge, let them move us (as one of us had flown out from California to facilitate the move) and then tried to try to work it out after the items were delivered, as we were afraid our items would be missing if we complained before delivery. We were treated rudely by Itai who was determined to be right and to make us wrong and who interrupted me constantly on the telephone. The matter is now in the hands of our credit card company in dispute resolution. Don't believe a word these guys say to you. Oh, by the way, many of the items arrived in pieces, even though they were carefully boxed and bubble-wrapped. They must throw these boxes around and let them hit the floor of the truck. I have moved these items coast to coast before without breakage. P.S. When Itai apparently read this post, he sent me an email stating, Now I am offended that I would suggest that his guys aren't careful with customers' property. He didn't find the intimidating tactics of Joe toward my fiancee, who was home alone, offensive in the least.

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