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About Starla Reber

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Name: Starla Reber
Location: Anytown, AT 55555
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NEW PLANET MOVING
15 of 15 people found the following review helpful:

HORRIBLE EXPERIENCE Mar 15, 2012
reviewer: Starla Reber from Arizona
I helped my daughter move from Lubbock, TX to AZ in Oct 2011. I did not want to go with New Planet due to all the horrible reviews but the sales rep (Lesley) promised my daughter they could get her stuff to her in 2-5 days since it was on the way back to Las Vegas (of course this is not in writing). Once her stuff was picked up, the story completely changed. There were 5 pick-ups scheduled after hers and the driver was going in the oppposite direction. She did not get her stuff until 14 days later. They estimated her packing costs to be $425 but the total came in at $819. They said the weight was 350 lbs over our VERY over estimated inventory list. The total cost came to $3185.50 (original est was $2300 for 3500 lbs). We had several things broken during the move, largest item was a lg Oak wall unit that was completely broke at arrival. We filed a claim to get the .60/lb standard insurance but have heard NOTHING on that claim. Listen to the reviews, choose another moving company!

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